PRZOOM - /newswire/ -
Austin, TX, United States, 2010/08/21 - Predictive Analytics can impact top- and bottom-line for Customer Service and Field Service. Practitioners from DataInfoCom and Dell share their top findings.
DataInfoCom will host a live, complimentary, 30-minute webinar on “6 Applications of Predictive Analytics in Customer Service and Field Service” on August 26, 2010, Thursday, at 12:00 PM CT. Tim Worth of DataInfoCom and Scott Brown of Dell will be the guest speakers, and Eric Levine of Woodnote Marketing will be the moderator. Tim Worth and Scott Brown have over 45 years of combined experience in Customer Service and Field Service. Free registration for the webinar is available here, datainfocom.com/events/.
Since 2007, DataInfoCom and Dell have collaborated on several critical initiatives in Customer Service and Field Service. The companies have jointly applied predictive analytics, operations research, and related technologies to address business priorities. At this brief webinar, the speakers will handpick and share six key applications of predictive analytics that have most impact on top- and bottom-line.
“Predictive analytics has major applications in after-sales service,” said Atanu Basu, CEO & President of DataInfoCom. “Scott and Tim are veteran practitioners who can speak from years of first-hand experience. They will share their shortlist of top findings with the attendees.”
DataInfoCom (datainfocom.com) is an analytics software company headquartered in Austin, Texas. Dell and Microsoft are DataInfoCom’s reference and repeat customers. DataInfoCom’s technology not only predicts the future of a process, it also tells the customer how to make the most of this future.
DataInfoCom delivers Predictive Decision Management™ as a Software or Software as a Service (SaaS). The innovations in DataInfoCom’s software product, OSMOSYS, couple predictions with actionable and timely decisions, so the customer can take advantage of these predictions. For more information about DataInfoCom, please visit the website, email or call 512-635-9203.