Seven Seas Computers, a leading end-to-end ICT solutions provider in the Middle East, has announced that it has been awarded the prestigious International Organization for Standardization (ISO) 9001:2008 accreditation, reaffirming the company's commitment to world-class quality standards and service to clients and partners. Industrial service provider Vinçotte International Middle East conducted a two-stage re-certification audit and conferred the ISO 9001:2008 certification after comprehensive and rigorous assessment of Seven Seas’ Quality Management System (QMS) policies, procedures and systems.
Speaking at the formal handover of the certification, Mr. Nayagam Pillai, CEO Seven Seas said, “We are very pleased and proud to have crossed this milestone and be honoured with this certification. We decided it was imperative to focus on getting recertified to the new standard in order to engrain an evolved ‘quality’ culture within the company and incorporate best practices in compliance with ISO standards. I would like to wholeheartedly thank and congratulate our highly competent ISO team at Seven Seas”.
Mr. Alan Rego, Management Representative of the ISO Team and Sales Manager at Seven Seas said, “Seven Seas Computers has been committed to continuous improvement in ISO 9001 quality management systems since 1997. Our quality systems and processes have evolved ever since and we were enthusiastic to embrace and fulfill the requirements of the new ISO 9001:2008 standard. The certification will help reiterate our commitment to quality as the standards evolve. This would reassure our customers of world class quality standards of our processes, systems and professionals employed by Seven Seas in delivering complete end-to-end solutions on time, on budget and on target”.
Efforts to meet the requirements of ISO 9001:2008 began with the appointment of a core ISO team and training of the staff on the new standard in 2009 as soon as it was announced. Vinçotte International Middle East, the external auditors, conducted a two part assessment. The first stage included a system appraisal involving a review of the quality management system (QMS), policy, quality objectives, quality manual and all the mandatory procedures that are required by the ISO 9001:2008 standards. The second stage completed on 6th April 2010 involved an audit of all departments at Seven Seas Computers in detail - scrutinizing the process, procedures and systems to test the QMS system efficiency and effectiveness.
Seven Seas (sscomp.ae) delivers technology solutions and services in business software, data networking, business continuity and data center, enterprise and high availability, voice solutions, information security, intelligent building management systems (IBMS), smart homes, value added IT services, corporate procurement and consulting. It partners with leading technology vendors including HP, IBM, Microsoft, Computer Associates, Cisco, Juniper, Stonesoft, RSA, Symantec, Avaya, Mitel, Legrand, Brand Rex, Infraplus and BT Syntegra, among others. Its domain expertise is in banking, hospitality, oil & gas, real estate and medium to large family businesses. With over 350 professionals, of whom 270 are based in the UAE, comprising software engineers, industry certified design and support engineers, project and program managers, customer relationship managers and domain specialists, across its offices, Seven Seas delivers effective cross-domain ICT solutions to a wide segment of customers.
This ISO 9001:2008 certification is one of much recognition obtained by Seven Seas. It recently received the 'Best SMB Solutions Partner' and the 'Best Hosted Services Partner' award by Symantec; ‘Best Customer Coverage'09’ and ‘Best Revenue 2009’ at the CISCO SMB Select Partner awards, and ‘'Security Integrator of the Year 2009’ at the VAR (Vendors & Resellers) Channel awards.