ESII, SAS, the leading provider of customer flow process management integration technologies to enhance waiting time performances, today announced its participation in the Festival du Point de Vente, Wednesday 03 February 2010 from 9am to 6pm - Roof of the Great Arche - La Defense, Paris.
The Festival du Point de Vente is the "Convention of Merchandising and Marketing At Retail" which brings together the most dynamic and innovative market leaders.
In retailing today, it is essential to manage customers waiting time, their requests and resources / vendors available: the visitor wishes to receive a high level of care with skills relevant to his / her inquiry and less waiting. ESII solutions "Great Shopping Experience ™" specially dedicated to the retail sector meet these challenges: improving the reception of clients and providing innovative services to actively manage the queue (making appointments on the internet or on Smartphone, PDA equipped mobile salesperson, dynamic audiovisual communication to strengthen advertising and informing customers, ...), ESII helps retail industry to multiply buying opportunities in the areas of sales, improve customer loyalty, increase customer satisfaction and optimize resources productivity.
Today ESII solutions have been installed in large retail stores, outlet stores, mobile shops (IKEA, FNAC, CONFORAMA, SFR, SNCF, Air France ...).
ESII presentations during the Festival du Point de Vente:
• QUEUES & BUSINESS - How to increase buying opportunities in your sales area? Learn more about the latest ESII Retail Department solutions to improve care of your customers and proactively manage your queues. With Helene TAURAN.
• WITHDRAWAL OF ORDERS - Your customers have to wait to get their store orders or their Internet shopping? Discover the most effective way to resolve this situation with the ESII Retail Department innovations. With Pierre-Marie ASSEMAT.
Wednesday 03 February 2010 from 9am to 6pm - Roof of the Great Arche - La Defense, Paris.
ESII (esii.com) provides a full complement of technology and services to meet the increasingly sophisticated needs in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, electronic call forward, display and digital signage to improve waiting conditions profitability.
ESII is widely recognized as the industry’s leader to optimize customer flow process management with more than 8000 installed sites.
Headquartered in Lavérune, France, ESII operates worldwide with an additional office in Créteil, near Paris.
ESII, eSirius™, eGestat™, eTurn™, eTrack™, eWelcome™, Cameo™ and eDiseo™, are trademarks of ESII.