Veolia Transportation Inc. announced that the Massachusetts Bay Transportation Authority (MBTA) Board of Directors has unanimously approved a two-year renewal of its Massachusetts Bay Commuter Railroad Company’s (MBCR) Boston commuter rail contract, the largest operating contract in North America.
MBCR is a consortium comprised of Veolia Transportation, Alternate Concepts Inc. and Bombardier Transit Corporation that operates the commuter rail network on behalf of the MBTA. Veolia Transportation is the majority member of MBCR, which is responsible for operations and workforce management, maintenance of equipment and infrastructure, dispatch and customer service.
MBCR assumed operations of the commuter railroad in July 2003 under a five-year contract that was extended three years in July 2008 to June 2011, and extended again now to June 2013, under the contract’s option provisions.
“We are extremely proud of the work we have done as the MBTA’s partner, and we are honored to have earned the Board’s confidence in our performance,” said Rich Davey, general manager, MBCR. “At Wednesday’s board meeting the MBTA staff noted that together we have achieved significant improvements in on-time performance, availability of air-conditioning, customer service and rider satisfaction.”
“This extension gives us the opportunity to build on our work to date to make Greater Boston’s commuter rail network among the safest, most customer-friendly, innovative and cost-effective in the nation,” said Ron Hartman, Veolia Transportation’s Rail Division CEO. “Additionally, as part of this extension we are working with the MBTA to extend Wi-Fi service to all trains, and to install technology that informs riders while they are in their cars about the next train departure times, as they approach station parking lots.”
MBCR employs 1,800 people and operates 480 trains each day along a 650-mile system. The fifth largest commuter rail operation in North America, MBCR provides service to 40 million passengers each year in nearly 80 cities and towns throughout Massachusetts and in Providence, Rhode Island. The contract between the MBTA and MBCR is the largest transit contract in North America.
About Veolia Transportation
Veolia Transportation, Inc. and its subsidiaries is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, paratransit, shuttle, sedan and taxi services. The company has a workforce of over 20,000 employees and contractors and operates some 200 contracts for cities and municipalities in North America, including Los Angeles, Denver, Phoenix, Seattle, San Francisco, Baltimore and Atlanta. The company’s Rail Division also operates several major commuter rail networks, including Boston, San Diego and Miami, providing a range of rail services to clients.
Veolia Transportation (veoliatransportation.com) is part of Veolia Transport, the world’s largest private operator of multiple modes of public transit, including bus, rail, paratransit, shuttle, ferry and taxi services. Veolia Transport operates contracts for 5,000 city transit authorities in 28 countries, and completes 2.63 billion passenger trips per year. The company operates some of the most sophisticated rail, light rail and metro systems in the world in Germany, France, The Netherlands, New Zealand and Seoul, South Korea.