Clients of Union Square, who extend across the global construction supply chain, store every document and email their business creates, sends or receives in Workspace. Over time this creates a large and extremely valuable pool of information and knowledge, provided that specific content can be easily located, retrieved and re-used quickly and efficiently. Workspace has benefitted from the document search and retrieval facilities provided by Microsoft Index Server however as documents and particularly email volume has increased substantially over recent years Union Square have carried out a full review of the Search and Retrieval market to assess whether more sophisticated tools could drive even further value out of the use of Workspace. The result is the announcement of a partnership between Union Square and conceptSearching, the award winning document retrieval specialists, where the latter will be embedded in the next version of Workspace’s Document Management solution due for release later in 2010. Unlike traditional keyword based searching tools conceptSearch operates at the concept level recognising language patterns rather than simply searching for keywords. This results in significantly improved ranking when numerous items are returned in search results.
Richard Vincent, Managing Director of Union Square (unionsquaresoftware.com), said “we have spent considerable time and effort considering what we can do to further assist Workspace clients and prospects solve issues with document search and retrieval. Our partnership with conceptSearching, who are leaders in this field, will enable us to deliver a truly innovative and exciting approach to this problem which will further enhance Workspace’s reputation as the market leading document, email and knowledge management solution.”
About Concept Searching
Founded in 2002, Concept Searching’s software products deliver concept based search, auto-classification, semantic metadata generation, and taxonomy management from the desktop to the enterprise. Concept Searching is the only statistical metadata generation and classification software company in the world that uses concept extraction and compound term processing to significantly improve access to unstructured information. Headquartered in the U.K. with offices in the U.S. and South Africa, Concept Searching solves the problem of finding, organizing, and managing information capital. For more information about Concept Searching’s solutions and technologies please visit their website.