BrightCom™, the performance leader in integrated telepresence and video conferencing solutions, announced today that Crescent Solutions, provider of IT Consulting and staff augmentation solutions, chose BrightCom’s Visual Collaboration System as a backbone for their telepresence and video conferencing infrastructure. Crescent implemented the processor based, single network appliance to enhance communication and information exchange within their operations as well as with their customers.
“Seeing and communicating with people face to face is one of the most important aspects of our operations,” said David Jones, Chief Architect of Crescent Solutions. “Having the ability to connect our teams and customers, personally and share meaningful technical information all in real-time is something that our previous communication solutions like WebEx and iChat have not been able to provide us.”
BrightCom’s Visual Collaboration System is a single solution for telepresence and video conferencing delivering meeting administration, meeting scheduling, firewall NAT traversal and a complete set of web conferencing functions in one server.
Already, Crescent has been able to take advantage of VCS’s integrated video and web conferencing with the use of laptops and web cams for their internal meetings between their fields teams located across the nation. Crescent plans to leverage the meeting environment for consultant interviews, internal project planning, customer status meetings and internal training. This system will also provide Crescent an effective way to train field teams and new hires on Crescents daily operational systems including sales and project management.
“BrightCom has everything in one easy to use package. Its true value-add is its integration of video, audio and data conferencing,” continued Mr. Jones. “There was a very small learning curve in the beginning of implementation, but currently we use VCS several times each week to share and collaborate on data such as PowerPoint presentations, IT design documents and project plans.”
In the future, Crescent plans to implement BrightCom’s ClearView Conferencing systems and Lumina Telepresence endpoints within their headquarters in Irvine, California and Lake Worth, Florida. These conferencing endpoints are powered by VCS and provide high definition, standard definition video and audio broadcasts. Alongside multiple data broadcasts, VCS can display up to 16 video broadcasts with an unlimited number of meeting participants broadcasting from desktop web cams, conference rooms or telepresence suites. Broadcasts are shown in a multi-screen layout chosen by the meeting moderator and are automatically adjusted across the number of screens at the endpoint.
Mr. Jones added, “Another advantage of BrightCom’s conferencing infrastructure is that it will easily allow us to connect on a more personal level with our customers. This channel of communication is something that none of our competitors use effectively today. We are excited to be able to add this level of support and project management to ensure effective communication between our customers and our field teams.”
In addition, Crescent will be aiding BrightCom as the first partner to participate in the BrightCom Media Framework (BMF) Beta program, BrightCom’s new platform for video conferencing. This will allow Crescent to conduct meetings using Macintosh operating systems. BrightCom’s ‘one-touch update’ feature will be able to automatically upgrade Crescent’s infrastructure without additional administration from Crescent.
For more information about BrightCom's Lumina Telepresence, ClearView HD Conferencing, Visual Collaboration System, or other telepresence and video conferencing services provided by BrightCom, please call 877-483-9737, visit BrightCom online or visit BrightCom on TMCnet on their Telepresence Channel.
About Crescent Solutions
Crescent Solutions (crescentsolutions.net), an INC 500 award winner, is a leading provider of IT Consulting and staff augmentation solutions. Servicing customers nationwide, ranging in size from startups to Fortune 500 enterprises, we understand that staying competitive requires talented IT professionals. We take the time to understand your business, what makes up your culture, and determine how we can service your business needs. Backed by our world class recruiting engine, our Crescent Enterprise Solutions division is focused on helping business executives create world-class IT organizations. Our six practices areas, supported by exceptional Project Management and effective IT Strategy Consulting, enable organizations to choose a single, highly competent consulting partner that can provide thought leadership, best of breed solutions, and consistent delivery results. We are focused on delivering end-to-end solutions that help organizations achieve their key business objectives.
BrightCom (brightcom.com) specializes in creating flexible and affordable video and telepresence conferencing solutions. With unique integrated data and video conferencing solutions, BrightCom offers a wide range of options to connect people and content from home offices, mobile devices, desktops or conference rooms. BrightCom’s Visual Collaboration System 2.0 provides a powerful conferencing infrastructure for real-time interactive data sharing. Alongside VCS 2.0, BrightCom’s Lumina Telepresence allows for life-like, instant communication empowering businesses with a fully immersive environment for natural collaboration and conversation. BrightCom’s ClearView Conferencing solutions allow for crystal clear HD or standard video and audio broadcasts giving business the face to face connection vital for effective communication. BrightCom’s integrated video and audio solutions have helped thousands of businesses across the nation to reduce operational costs, diminish corporate carbon footprint and push the boundaries of communication within their industry. To learn more about BrightCom’s quality telepresence and video conferencing with in-depth collaboration features but without a costly investment on bandwidth upgrades, call or visit BrightCom online.