Free press releases distribution network?

More news: Software
Agency / Source: InsideLegal.com

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Intelliteach Opens London Office Focused on Legal Service Desk Outsourcing - Leading legal service desk company assembles dedicated staff specifically for UK and international law firms - Intelliteach.co.uk
Intelliteach Opens London Office Focused on Legal Service Desk Outsourcing

 

PRZOOM - /newswire/ - Smyrna, GA, United States, 2009/12/07 - Leading legal service desk company assembles dedicated staff specifically for UK and international law firms - Intelliteach.co.uk.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Intelliteach, the world’s largest legal specific service desk company, has opened an office on Leadenhall Street in the heart of London within close proximity to the leading London-based ‘Magic Circle’ firms. Intelliteach, which already supports the UK offices of 18 large law firms, will offer UK law firm staff dedicated 24/7 coverage via various service help desk support options including Complete Service Desk Outsourcing, After-Hours Support, and Overflow Support.

Atlanta-based Intelliteach – which is wholly dedicated to the law firm market - assists with over 50,000 legal software and hardware questions per month and has over 100 dedicated law firm software service desk experts. The new London office setup provides an easily configurable workspace enabling the company to ramp-up headcount based on the UK firms’ potential service needs. Intelliteach is currently hiring additional service desk specialists and aims to have a team of five full-time staff up and running by the end of December.

“Intelliteach currently supports over 80,000 law firm users in 20 countries including many in the UK,” stated Lance Waagner, President and CEO of Intelliteach and former large law firm CIO. “Since starting our business 10 years ago, we have exclusively focused on providing a 24/7/365 service desk specific to the needs of law firm end-users. Our current move to London supports this mission and should nicely complement our existing UK business which started with our first London office client in 2004.”

Law firms that had IT staff reductions (according to ILTA’s 2009 IT Staffing Survey) indicated that 50% of the cuts were in the helpdesk/service desk area. Because firms are being challenged to ‘do more with less’, they are leveraging technology, reorganizing staff and outsourcing services such as the legal service desk to established providers. Outsourcing to companies like Intelliteach has provided global law firms with tangible benefits and business advantages including:

• Seamless 24/7/365 software support: While many firms are challenged by managing their service operation with an 8 hour staff, Intelliteach extends their capabilities to provide complete 24/7 software support to staff across all geographies.

• Predictable costs and pricing model: Firms can proactively control costs by relying on predictable and transparent service desk outsourcing fees.

• Manage service levels: In addition to around the clock support, Intelliteach can help firms manage overflow situations, especially critical with upgrades and conversions, or understaffing scenarios based on staff’s extended leave of absence or time off.

• Unmatched knowledge and expertise of legal software applications and software tools: Intelliteach supports over 200 legal software and business applications, including many software programs specific to the UK market.

• Measurable support service metrics and benchmarks: Intelliteach provides its clients with ITIL best-practices, industry leading Service Level Agreements, and law firm benchmarking using its proprietary call ticketing and workflow management system IQTrack.

According to Sherry Bevan, Intelliteach’s UK Business Manager and former Global Services Manager for McDermott Will & Emery, Intelliteach’s legal service model works well in the UK market: “UK firms are in the same boat as other global operations in terms of cutting costs and leveraging existing resources, and are very much open to looking at outsourcing models to help their business. Intelliteach (intelliteach.co.uk), which provides all the software expertise and application know-how firms expect, has already proven locally that it can add value to firms’ service desk operations while offering affordable alternatives to 24/7 user support.”

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: InsideLegal.com

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Intelliteach Opens London Office Focused on Legal Service Desk Outsourcing

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Jobst Elster - InsideLegal.com 
770-438-1908 news[.]insidelegal.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any InsideLegal.com securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From InsideLegal.com / Company Profile


Read Software Most Recent Related Press Releases:

Infor Delivers Enhanced Mobile Equipment Solution
Mentor Graphics and SiliconIndia Announce 2016 Leadership Awards for the Embedded/VLSI Industry
Korean Retailer Homeplus Optimizes Store Planning with JDA Category Management
IBM and Pfizer to Accelerate Immuno-oncology Research with Watson for Drug Discovery
The VELUX Group to Drive Smart Product Innovation with Implementation of PTC Windchill Across the Enterprise
KPIT Takes A Strategic Stake in A Germany Headquartered Automotive Engineering Services Company
Pegasystems Named Silver Winner for Best New Product of the Year in Best in Biz Awards 2016
Kentico Releases its Most Enterprise-Ready Solution Yet
OneLogin Delivers First-Ever Multi-Environment AWS User Resource Provisioning
Mahindra and IBM to Develop Blockchain Solution for Supply Chain Finance

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  JobsWare.com

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  Triggr & Bloom







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today