nFlow, a leading supplier of digital dictation solutions, today announced that Lee & Priestley LLP, a leading Leeds-based law firm, has successfully implemented nFlow Version 5.0, a second generation, Microsoft .NET platform-based Digital Dictation System (DDS).
The firm has replaced its digital dictation software with a modern workflow-based DDS across 64 users. Following a detailed examination of solutions from the leading digital dictation suppliers, Lee & Priestley chose nFlow Version 5.0 for its .NET technology, ease of use and ability to integrate with third party applications. In the near future, the firm is looking to integrate nFlow Version 5.0 with its Arista Accounting Software.
This will deliver additional time savings to fee earners as they will be able to get client and matter descriptions directly from the financial database, eliminating the need to manually input these details into their documentation. Since the solution’s deployment, Lee & Priestley has seen a distinct increase in productivity of fee earners and administrative staff.
With nFlow Version 5.0, Lee & Priestley has not only eliminated the need to employ temporary staff, but today 16 secretaries are able to service the 48 fee earners in the practice. Craig Towers, IT & Telecoms Manager, Lee & Priestley LLP, said, “nFlow has made a huge difference to the way our staff works today. We now have a single platform for digital dictation, which is delivering tremendous efficiency gains to users. Also, we have installed a .NET technology, which is going to be around for the foreseeable future. No other digital dictation supplier was able to offer the level of technical sophistication that nFlow has.”
“nFlow’s approach to customer service is commendable. This came through in our very first meeting and based on our experience of working with them, we know that it was not a sales pitch”, Craig Towers added. Rob Lancashire, Sales and Marketing Director at nFlow, commented, “.NET is definitely the preferred technology in the market today. Solutions based on the .NET framework are future-proof, offer richer functionality and a greater level of accessibility options and easily integrate with other IT systems deployed within organisations to deliver a consistent and seamless business environment. This reduces IT administration and lowers the total cost of ownership, crucial in today’s difficult economic environment.”
nFlow DDS Version 5.0 is the only enterprise-class digital dictation solution of its kind on the market today. It has been completely re-designed from the ground up based on the Microsoft .NET framework, to deliver an unrivalled low cost of ownership, exceptional functionality and benefits to users and customers alike.
nFlow (nflow.com) is a leading developer of digital dictation technology with offices in the UK, Holland and Australia, and an extensive customer base spanning national and international territories across a range of professional services industries including, accountancy and legal. The nFlow approach and solutions ensure an effortless purchase and implementation process, drawing on a highly skilled team of technical, sales and support specialists. The teams are solely focused on delivering innovative solutions with industry-recognised, award winning quality service. nFlow provides consultation, technology and support underpinned by a framework of unrivalled industry knowledge, flexibility and understanding.