Without much direction, some organizations have been led to believe that meeting the PCI DSS is a one-time occurrence. PCI compliance, however, is an ongoing mandate that involves continuous evaluation and monitoring. While many vendors attempt to entice organizations with their quick-fix approach, they do not resolve underlying security issues that may be putting cardholder data and protected company information at risk.
Taco John’s International, Inc. realized the need for a reliable, comprehensive solution that would fit the needs of their franchise owners as well as the corporate office and restaurants. “During the information gathering stage of our PCI Initiative, it was important to find a service provider that offered proactive customer support, allowing our franchisees to call with questions” Pete Kaufmann, IT Manager at Taco John’s, said. “It was BHI Advanced Internet that had the comprehensive solution we were looking for” Kaufmann added. The BHI SecureConnect® support team actively monitors customers’ systems and addresses issues before the operator is aware there is a problem. “We take an incredibly proactive approach with our support” Kristyan Mjolsnes, Director of Marketing at BHI Advanced Internet said. “With a team specially trained for the restaurant and hospitality industry, our support staff is best equipped to solve any network issues that surface” Mjolsnes added.
Peak operating hours are the most profitable for restaurant owners and require a solution that keeps up with business demands. As credit card usage continues to increase dramatically, the ability to process cards has become vital to the success of a Quick Service Restaurant (QSR) organization. “Taco John’s has experienced solid reliability from SecureConnect® since its implementation at the corporate level” Kaufmann said. Reliability and performance are the basis for the well-constructed security solution SecureConnect® provides its customers.
The SecureConnect® easyPCI packages include a managed firewall, multi-factor remote access, logging and reporting, quarterly vulnerability scanning and web filtering. These core services, in addition to several other offerings, create a fully managed secure network and PCI compliant solution for QSR brands. In head-to-head testing, SecureConnect® is continually chosen over the competition, demonstrating BHI’s success in providing customers with the most reliable service at a cost effective price.
About BHI Advanced Internet, Inc. provider of SecureConnect®
BHI Advanced Internet (bhi.com) is a leading Managed Security Services Provider (MSSP), offering a wide-range of Internet security, managed network, and PCI compliance services to the multi-site retail industry. Ranked the #18 MSSP worldwide by MSPmentor magazine in 2009, the company has experienced double digit revenue growth each of the past five years. SecureConnect®, BHI’s innovative flagship service, provides reliable, secure and PCI compliant networks at thousands of locations for leading retail brands across the U.S. and Canada.