Callbox continues to highlight its customer service record with its recent Better Business Bureau (BBB) accreditation and admission to theTrustLink Community, a BBB program. Together with its established Customer Service Charter, Callbox Sales and Marketing Solutions now makes it easy for prospects and customers to review Callbox’s quality of service. As a BBB-accredited business, Callbox has met accreditation standards of the BBB which include a commitment to make a good faith effort to resolve any consumer complaints as well as compliance with the BBB Code of Business Practices. The Code is built on the BBB Standards of Trust, eight principles that summarize important elements of creating and maintaining trust in business:
1. Build Trust
2. Advertise Honestly
3. Tell the Truth
4. Be Transparent
5. Honor Promises
6. Be Responsive
7. Safeguard Privacy
8. Embody Integrity
"Our accreditation is an affirmation of our continuing focus on excellent customer service. We strive to provide our clients with the highest service standards possible. We are proud that the BBB is now our partner in ensuring that we deliver our promise," Callbox CEO Rom Agustin said.
Additionally, the TrustLink Community "bridges the gap" between consumers and businesses by offering the information consumers need to make better, more informed purchasing decisions. The community gives businesses the chance to connect with consumers, respond to feedback in a timely manner, and truly understand the needs and wants of the marketplace.
Callbox (callboxinc.com) is an industry award winning full- service sales and marketing firm that provides global market access via direct marketing, web marketing, sales support, database services and advanced sales force management.
Callbox enables revenue growth by accelerating market capture through comprehensive modern marketing: global database mining, best practice search marketing and dedicated, professional, results-driven marketing staff. With proven sales and marketing expertise, Callbox allows businesses to focus confidently on their core competencies and goals.
Launched in Los Angeles, California, Callbox provides targeted foreign and domestic market access, to leading industries such as software,information technology, financial, medical, and business services from its offices in North America, Europe, Asia, and Australia.