FINE Hygienic Paper FZE, the leading manufacturers of hygienic paper in the Middle East, has signed an agreement with Bahwan CyberTek FZ-LLC to implement Oracle E-Business Suite for its operations in the Kingdom of Saudi Arabia, (KSA) as part of its plans to streamline operations and enhance efficiency of its business processes. FINE is already using the Oracle E-Business Suite in Dubai since 2001, and the implementation in KSA is aimed to provide easy availability and sharing of data across the organization, and eliminate the mismatch in software, business process and practices.
Peter Janho, The Chief Area Officer - Arabian Peninsula and Iran of FINE, said, “The implementation of this fully integrated, comprehensive suite of business applications will provide FINE the facility to run its business on a single global instance. What we have been aiming to achieve through deploying Oracle Enterprise Resource Planning (ERP) is to help us make more precise decisions and improve our business operations while reducing expenses.”
"FINE Dubai, implemented Oracle E-Business Suite few years ago, this helped us improve our process and have an access to real time data, making our business more efficient. Our decision to deploy this solution was made mainly to achieve integration and alignment between KSA and Dubai; also to reapply FINE's business practices and procedures. Moreover, this solution will help us improve the credibility and the usefulness of a management information system," said Janho.
Speaking about the system, FINE’s IT Manager, Qusai Azzawi commented, “We aimed to help the management to streamline all the process across the region. Oracle ERP has helped us for the last 5 years in the UAE to have better efficiency and improve our customer service. We will start the project by upgrading the current system to the latest version and start a roll out process for the implementation to cover KSA. This will include the financial, distribution and discreet manufacturing.”
This project, which has already begun, is expected to take around six calendar months, and will be implemented on the same instance, to have a single administration point, quicker implementation, standardization of business process and to share resources across the region.
“For FINE, it was a tough choice to select the implementer. With several leading Oracle implementation partners vying for this strategic project, what we looked for in the partner apart from their expertise was their innovative approach to carry out FINE implementation to meet our stringent requirements and stiff deadlines at reasonable prices,” added Qusai. “Choosing Bahwan CyberTek was natural, given their solid presence in the region, excellent project experience and their understanding of our specific needs. They are also one of the few regional IT companies with SEI CMMI Level 5 certification.”
FINE is the brand name of a wide variety of products produced by Jordan-based Nuqul Group's FINE Hygienic Paper Companies. The FINE range of products includes away from home products such as toilet paper, medical range, dispensers, and stationery, and retail products such as facial tissues, baby diapers, kitchen towels, medical range and others.
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