nFlow, a leading supplier of digital dictation solutions, today announced that Hunters Solicitors, a London law firm, has successfully deployed nFlow Version 5, its enterprise-class second generation, Microsoft .NET platform-based Digital Dictation System (DDS) across 74 users in its London and North Hampton offices.
Hunters Solicitors chose nFlow over other market leading solutions for its suitability in a thin client environment, comprehensive functionality, intuitive usability, easy deployment and system management, and ability to offer remote working capability.
As part of the DDS implementation, nFlow has installed a web upload portal, which allows fee-earners to remotely upload dictations via the Internet. This means that users can access the nFlow DDS from any Internet-enabled PC without the need for drivers or installed software.
Jean Newton, Office Manager, Hunters Solicitors, commented, “We have seen instantaneous operational efficiency benefits of this technology in our practice. Also, the return on investment in nFlow is exceptionally high compared to any other technology we have recently deployed. The financial savings we have made has already paid for our investment in this solution.”
From an IT management perspective, nFlow DDS Version 5 offers centralised administration of the solution. This means that the DDS does not require any client-side configuration. All user device and hardware driver configuration are served centrally from the server, further reducing operational costs. Theresa Fryer, IT Manager, Hunters Solicitors commented, “The IT department can now very easily roll out updates and upgrades centrally within minutes without the significant overhead of having to use third party technologies such as group policies or login scripts,” (typically required by users of competing DDSs).
For the future, Hunters Solicitors has the ability to integrate the nFlow DDS Version 5 with its Windows-based practice management system. This will deliver further operational efficiencies to the firm. Users will then not need to enter information into two separate systems, reducing duplication of data entry and ensuring accuracy of records in the firm. It will also help the firm automate document creation and management as well as time capture.
Rob Lancashire, Sales and Marketing Director at nFlow, added, “Since we began shipping Version 5 in October last year, we have already installed the DDS in over 20 practices and a significant percentage of our existing customers are now planning version upgrades. A key driver for this rate of adoption is that enterprises are able to realise immediate business efficiencies that positively impact the bottom line without requiring to make exceptionally large financial investments, especially in the current economic climate.”
nFlow (nflow.com) is a leading developer of digital dictation technology with offices in the UK, Holland and Australia, and an extensive customer base spanning national and international territories across a range of professional services industries including, accountancy and legal. The nFlow approach and solutions ensure an effortless purchase and implementation process, drawing on a highly skilled team of technical, sales and support specialists. The teams are solely focused on delivering innovative solutions with industry-recognised, award winning quality service. nFlow provides consultation, technology and support underpinned by a framework of unrivalled industry knowledge, flexibility and understanding.