Arvest Bank received ratings significantly higher than the regional average in five factors analyzed by the study - transactions, convenience, fees, account statements, and account initiation/product offerings. The study was conducted with more than 28,000 banking consumers throughout seven regions across the United States. The Southeast Region is comprised of twelve states: North Carolina, South Carolina, Georgia, Florida, Alabama, Tennessee, Virginia, Mississippi, Louisiana, Kentucky, West Virginia and Arkansas.
“Arvest Bank was founded on the premise that our customers are our first priority and this recognition from them demonstrates that we are keeping that promise,” said Kevin Sabin, president and COO of Arvest Bank. “This award is a true reflection of our professional and dedicated associates who deliver a consistent and quality banking experience to our customers each and every day.”
Arvest Bank has some of the lowest fees in the nation and offers 12-hour weekday banking, along with Saturday hours at many locations. Arvest also offers many innovative products including mobile banking, a reloadable Spending Card and extensive online banking tools.
“Our associates work very hard to provide our customers with exceptional service, and we have also invested in convenient branch locations, innovative products and online services to allow our customers to do their banking however they prefer,” said Larry Choate, president of Arvest Bank, Little Rock. “These conveniences in addition to our strong balance sheet, dedicated associates, local management and sound banking principles are all keys to our success. This is a tremendous honor and we thank all of our customers for entrusting us to care for their financial needs.”
Arvest Bank (arvest.com) operates more than 220 bank branches in Arkansas, Oklahoma, Missouri and Kansas through a network of 16 locally managed banks, each with its own board of directors and management team. These banks serve customers in 90 communities with 12-hour weekday banking at most locations. Arvest also provides a wide range of banking services including loans, deposits, treasury management, asset and wealth management, life insurance, credit cards, mortgage loans and mortgage servicing. Arvest operates a mortgage company, asset management company, insurance division and mortgage servicing company. Arvest is an equal housing lender and member FDIC.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on cell phone ratings, car reviews and ratings, car insurance, health insurance and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw- Hill Companies.