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Reisterstown, MD, United States, 04/07/2009 – As of April 1, 2009, Technical Support hours of operation, for LabDAQ LIS clients, will be extended to 8:00AM until 11:00PM week days, US Eastern Standard Time. For those clients that require it, Antek will continue to provide 24 hour 7 day a week Technical Support.
“With the continued growth of LabDAQ LIS, and the needs of our clients for after hours support, Antek deemed it necessary to extend our Technical Support hours in order to continue our high level of support,” states Steward Macis Vice President of Products and Support Services. “Additionally, these extended Technical Support hours provides west coast LabDAQ LIS clients with uninterrupted 5:00AM to 8:00PM support.
“According to feedback from our clients, the “number one” reason why clients select LabDAQ LIS is our world class level of support, followed closely by our superior ease of use and functionality,” comments Paul Taylor Executive Vice President of Sales.
Today Antek HealthWare’s LabDAQ LIS Technical Support continues to be staffed by Medical Technologists and Software Engineers who understand the needs of the clinical laboratory and are prepared to address the challenges that they face.
Antek HealthWare, LLC (antekhealthware.com) headquartered outside Baltimore, MD is dedicated to the development of advanced software products designed to facilitate the practice of medicine. Antek's DAQbilling Medical Billing Software is a leading software system for electronic medical billing and physician's practice management and provides full-featured practice management including scheduling, charge entry, detailed reporting as well as efficient collection tools. Antek's LabDAQ Laboratory Information System is the most widely installed laboratory information system in the country represented by over 2,100 systems used by over 40,000 physicians daily.
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