Compuware Limited, the wholly owned UK subsidiary of Compuware Corporation (NASDAQ: CPWR), has today announced that psaexpert.com has selected Compuware’s leading IT Portfolio Management solution for professional services organisations, Changepoint PSA, to power psaexpert’s newly launched SaaS-based professional services automation service.
Compuware Changepoint PSA provides services organisations with automation software to improve efficiency and provide total visibility into operations, enabling the proactive management of financial and employee performance. Changepoint will provide the core functionality underpinning psaexpert’s web-based and hosted offering and was selected after an exhaustive evaluation of the software’s suitability. Commenting on the selection process psaexperts’s Product Manager Matt Lowman said “Changepoint provides us with the ability to provide an enterprise class solution for organisations with as few as five users incorporating features and functionality typically only available in far more expensive offerings.”
psaexpert will look primarily to deliver the solution to small and medium sized enterprises of between 5 and 150 users looking for a more robust and functional solution to the challenges of managing a professional services team. Lowman added that “anyone managing a fee-earning professional services team of any size and any discipline will find that the solution quickly and efficiently automates and simplifies the management overheads of resource and time management, skills management and billing management.”
psaexpert’s solution is already delivering benefit to one UK-based IT services organisation, Blue Ball Europe, who are using the solution to manage their own field based team of IT consultants. “As a small but growing organisation in the IT consulting business we realised that to continue on our growth strategy we needed a more robust yet still flexible way of managing our people” commented David Selway, a Director at Blue Ball. psaexpert provided us with a low-risk, cost effective and quick to deploy solution that delivered value to the business almost from day one. And the fact that it is based upon tried and tested enterprise technology in Compuware Changepoint PSA simply added to our feeling of comfort and reassurance that the solution would deliver.”
Compuware Changepoint PSA provides a strong fit for psaexpert having been used in hosted and on-site environments for larger organisations for over a decade. Tukun Chatterjee, Compuware’s EMEA Solution Director added “whilst Changepoint is known and valued by many of the world’s leading corporations we are delighted that psaexpert have recognised that the solution’s capabilities are equally applicable to smaller organisations.”
Both Compuware and psaexpert stressed that the enterprise class credentials of the solution will not make it overly complex for small companies and psaexpert claim that with their SaaS-based service the solution can be up and delivering value in just a matter of days.
Compuware makes IT rock around the world, helping CIOs optimise IT performance to achieve business goals. Compuware solutions accelerate the development, improve the quality and enhance the performance of critical business systems while enabling CIOs to align and govern the entire IT portfolio, increasing efficiency, cost control and employee productivity throughout the IT organization. Founded in 1973, Compuware serves the world's leading IT organizations, including 92 percent of the Fortune 50 companies.
psaexpert makes enterprise class professional services and people management software available to small and medium sized. psaexpert helps these companies manage their own customers, service professionals, resources, projects, requests, finances and knowledge.
psaexpert provides the simple and low-risk route for organisations to transition from spreadsheet dependency to the full power of Compuware’s Changepoint PSA software. The solution boasts a simple, easy to use model for a low monthly fee without a long term contract, in a fully hosted, secure, reliable environment accessible over the internet via a standard web browser.