Psytechnics, a leader in voice and video performance management for managed service providers and enterprises, today announced its sponsorship of VoiceCon, Orlando, March 30-April 2, 2009.
Dr. Mike Hollier, CTO and Founder, will speak at a breakout session titled “Troubleshooting IP Telephony Networks” on Tuesday March 31st at 2:30 pm. EST. During the session Dr. Hollier will address the realities of managing call quality in converged networks, highlighting the cost burden that traditional network management and VoIP tools place on operations and support teams with the inability to accurately and quickly pin point the cause and fix for voice and video call quality problems.
Dr. Hollier will also be taking part in a panel titled “QoS & QoE: Voice Quality Across Distributed Networks,” held Thursday April 2nd at 8:00 a.m. EST. In this panel Dr. Hollier will detail the relevance of ‘Quality of Experience’ measurement and visibility, why this is important from a service level perspective and how this differs from the traditional ‘Quality of Service’ measurements that traditional network and VoIP management tools report.
Psytechnics will also be demonstrating Experience Manager, its solution for voice and video performance management, at booth #1129. VoiceCon is recognized as the leading event for enterprise decision makers who need to evaluate their options for migrating to IP telephony, converged networks and unified communications.
Dr. Mike Hollier has been a pioneer in ‘perceptual engineering’ for over sixteen years, giving Psytechnics its unique ability to measure the impact of network transmission or voice/video application problems to users’ perception of call quality, and then provide the subsequent diagnosis of the problem. Between 1987 and 1999 he held a number of positions within BT; directing their research into audio, video and multi-media performance assessment. He earned a PhD from the University of Essex for his work on using models of human hearing to predict speech quality. His team created the award winning PAMS (Perceptual Analysis Measurement System) speech quality measurement. Dr Hollier is a Chartered Engineer, twice winner of the Alan Rudge Award for Innovation, a fellow of the University of Essex and member of the IOA and AES.
If you are a member of the press or analyst community interested in meeting with Psytechnics at the show, please contact Liz Swenton at liz[.]marchpr.com to set up a briefing.
Psytechnics (psytechnics.com) is the leader in voice and video performance management solutions, enabling proactive management of end user call quality, as well as operations efficiency for IP Telephony, IP Video Conferencing, and Unified Communications in fixed, mobile and converged environments.
Psytechnics' Experience Manager is a comprehensive solution for voice and video performance management and troubleshooting, providing real time, objective call analysis that details the actual user experience, presenting accurate results for right first time 'find and fix'. Experience Manager focuses on application specific as well as IP transmission characteristics detecting user affecting factors such as noise, delay, distortion and echo that when combined will determine the users experience.
Psytechnics is a member in good standing of the International Telecommunications Union and has contributed significantly to seven ITU-T standards for voice and video assessment.
Psytechnics' solution is extensively validated against the opinions of more than 500,000 human based subjective tests in the company's own state-of-the art testing facilities.
Psytechnics' voice and video performance management products are deployed worldwide in enterprise, mobile and next-generation networks, supporting PBX, Contact Centre and TDM replacement programs at enterprises and government organizations, either directly or indirectly through managed services providers and strategic outsourcers.
The company was spun out of BT in December 2000 and has offices in Ipswich, U.K. and Portsmouth, New Hampshire, USA.
Psytechnics is a registered trademark of Psytechnics Ltd. All other trade names, trademarks, and registered trademarks are the property of their respective owners.