Release date: 2006-04-01

Al Masaood Automobiles Launches Customer Service Initiative

(PRZOOM - Press & Newswire) —  Abu Dhabi, UAE, United Arab Emirates, 2006-04-01 - Al Masaood Automobiles has launched a customer service initiative by creating a location guide containing details of all their After Sales operations


AL MASAOOD’S NISSAN Service Centre Location Guide

Al Masaood Automobiles, exclusive dealers for Nissan and Infiniti range of vehicles in Abu Dhabi and Al Ain have launched yet another initiative to enhance their existing levels of customer satisfaction by launching a Service Centre Location Guide.

The Service Centre Location Guide, contains detailed access maps to reach Al Masaood Automobiles after sales facilities for Nissan in Abu Dhabi and Al Ain, and is handed along to every new car customer at the time of new car purchase.

Speaking at the occasion Mr. David Radcliffe, General Manager, Al Masaood Automobiles commented “Nissan’s goal is to provide professional and valuable service to customers during the sales and service process and ensuring that quality services are provided by thoughtful and well-informed staff to satisfy each individual customer.”

He further added “Our current sales exceed market growth and we are extremely buoyant about maintaining this momentum in future. It is our utmost priority to significantly enhance our after sales capacity, as well as quality, to support new vehicle sales and maximize customer satisfaction. Our aim is to provide a superior customer experience and with this initiative, we are confident that we will be able to take our customer service to a new level “.

The Nissan line up provides customers an opportunity to choose from the brand new Tiida, guaranteed to add spice to your life and available in Sedan as well as Hatchback, Nissan Sunny, the favorite entry level sedan, the Altima which is truly the alternative to ordinary cars, the powerful Maxima and the stunning 350Z.

For those customers whose pulse is set racing by 4WD vehicles, Nissan now offers the largest SUV line up in the region comprising of the well accepted and popular X Trail, the legendary Patrol that is referred to as the King of the Desert and the all new Armada and Murano.

Al Masaood Automobiles will shortly be launching the all new Pathfinder with a powerful 4.0 L engine and additional third row providing 7 passenger seating capacity.

Al Masaood Automobiles has a total of five showrooms in Abu Dhabi and Al Ain which include the flagship state of the art showroom at Najda, Khalidiya, Beda Zayed and two exclusive showrooms in Al Ain.

For the convenience of customers all Al Masaood showrooms are open from Saturday through till Thursday from 8 am to 2 pm and from 4.00 pm to 9.00 pm allowing customers an opportunity to drop in as per their convenience.

Representing the complete range of Nissan and Infiniti vehicles in Abu Dhabi and Al Ain for nearly three decades, Al Masaood Automobiles has become synonymous with Nissan.

At Al Masaood Automobiles, customer satisfaction is considered as the most important ingredient for growth and as a result has established itself as one of the leading Nissan distributors in the Gulf.

Today, Al Masaood Automobiles offers a complete line up of the most economical and reliable 4x4, luxury, passenger and commercial vehicles, efficiently catering to a large and diverse number of individual, fleet and Government users.

The spare parts division is professionally managed and carefully monitored from a centralized warehousing facility. The latest state of art electronic cataloguing system ensures prompt and reliable distribution of parts and accessories to an extensive dealer network.

Well equipped, modern service workshops compliment Al Masaood Automobile's commitment to customer satisfaction. Manned by qualified and highly skilled technicians utilizing the very latest diagnostic and repair equipment, AMA's customer enjoy "right first time" quality after sales service.


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