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Changing Nature of Employee Behavior will Spike Demand for Enterprise Headsets Says Frost & Sullivan - Business handsets have evolved from a simple telecommunication accessory to an important tool offering flexibility, mobility, and multitasking, allowing businesses to boost worker efficiency and productivity
Changing Nature of Employee Behavior will Spike Demand for Enterprise Headsets Says Frost & Sullivan

 

PRZOOM - /newswire/ - Mountain View, CA, United States, 2009/01/29 - Business handsets have evolved from a simple telecommunication accessory to an important tool offering flexibility, mobility, and multitasking, allowing businesses to boost worker efficiency and productivity.

   
 
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The increase of worker mobility and flexibility has resulted in the creation of various worker classifications and nicknames, such as Corridor Warriors, Road Warriors, Home Workers, and Telecommuters.

These workers, across several markets, utilize telecommunications technologies such as virtual private networks, videoconferencing, and voice over Internet protocol (VoIP) to communicate with their central offices.

New analysis from Frost & Sullivan (conferencing.frost.com), World Enterprise Headset Market, finds that this market earned revenues of $849.5 million in 2007 and estimates this to reach $1.02 billion in 2014.

If you are interested in a virtual brochure, which provides manufacturers, end-users, and other industry participants with an overview of the global enterprise headset market, please send an email to Christina Alfaro, Corporate Communications, at christina.alfaro[.]frost.com, with your full name, company name, title, telephone number, company email address, company website, city, state and country. Upon receipt of the above information, an overview will be sent to you via email.

"The need for enhanced communications is resulting in the creation of a series of communication tools and devices that are helping the employee to efficiently perform his/her job at any location and on the go," says Frost & Sullivan Research Analyst Alaa Saayed. "These business endpoints include unified communications (UC) clients (integrating multiple communication applications such as messaging, presence, and conferencing) and mobile soft clients."

Enterprise headsets are expected to be the key enabler of continuous communication, independent of the type of worker, location, or device used.

The increasing sophistication of communication devices and greater recognition of the technology's benefits will keep the market buoyant, despite the economic downturn, which may have put a dampener on the global demand for business headsets. Novel technologies, such as softphones, UC, and videoconferencing, will gain in popularity as businesses continue to view telecommunications services as a critical tool in controlling overall costs and increasing productivity.

To enhance demand, enterprise headset vendors should constantly upgrade their headset offerings to fit the requirements of the ever-changing communications technology. They can achieve this by ensuring compatibility with enterprise softphones, UC clients, and fixed mobile clients.

Furthermore, the development of new, enhanced, but economical headsets that will improve and standardize voice quality across multiple soft clients will be crucial for sustaining success.

"Market vendors can further support their distributors through continuous marketing and advertising, customer education programs, strong relationships with channel partners, and improvement in product lead times," notes Saayed.

World Enterprise Headset Market is part of the Conferencing & Collaboration Growth Partnership Service program, which also includes research in the following markets: North American enterprise VoWLAN device markets, North American softphone markets, and North American IP desktop phone markets. All research services included in subscriptions provide detailed market opportunities and industry trends that have been evaluated following extensive interviews with market participants.

About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best in class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 31 offices on six continents.

 
 
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Changing Nature of Employee Behavior will Spike Demand for Enterprise Headsets Says Frost & Sullivan

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