Frost & Sullivan presents Drives, LLC with the 2008 North American Frost & Sullivan Award for Customer Value Enhancement, in recognition of its efforts in developing a higher degree of manufacturing and engineering expertise in order to better serve its customers.
Through an extensive capital investment program and comprehensive talent exploration, Drives, LLC has been able to increase its capabilities as well as expand its production quality in order to better serve its current and new customers.
"To grow in the mature industrial chain drive market that has been marginalized as a commodity, Drives, LLC has implemented innovative strategies," says Frost & Sullivan Research Analyst Clint Adamkavicius. "Through a combination of newer manufacturing concepts and a talented engineering staff, Drives, LLC has expanded into new market verticals, and discovered niche opportunities within the existing market verticals as well."
For instance, introducing computer numerical controls (CNC) to its production apparatus has helped Drives, LLC improve its manufacturing cycle efficiency, process productivity, and process quality yield, thereby attracting new customers. The strong engineering team allows the company to both increase its customer service capabilities and offer advance technical services to end-users who are challenged with properly trouble-shooting difficult issues within their industries.
While a majority of participants within the North American mechanical chain drive market see no value in in-house production or trying to compete with the low priced chain infiltrating the markets, Drives, LLC has continued in its quest towards a technologically advanced manufacturing facility. Such capital investments allow Drives, LLC to practice Six Sigma-type methodologies and offer superior quality compliant chains, as well as improve its standing in customer satisfaction, while increasing its market share and penetration into previously unexplored market verticals.
Maintaining a technological manufacturing edge within a highly mature market is a costly, time-consuming, and potentially risky proposition. Nonetheless, Drives, LLC has taken on these risks to offer its customers the highest quality chain that can be produced for every possible demanding application its customers may have. In 2007, Drives, LLC was again able to maintain a double-digit growth rate in an industry that had an annualized growth rate of around 4.0 percent, further indicating its market expansion.
Having the right manufacturing equipment is only part of the equation; talented engineers who can not only develop new chain systems with various capabilities, but also maintain and support current product lines, is critical. Drives, LLC has assembled an impressive engineering staff to augment its manufacturing upgrades.
This allows Drives, LLC to provide further services to niche market participants and offer customers the opportunity of application-based engineered products, as well as a broad base of services unsurpassed in today's commoditized chain market.
"With the majority of industrial chain manufacturers moving towards the self-fulfilling prophecy of commoditization of the market, Drives, LLC has repeatedly demonstrated profitability and end-user acceptance in providing application based solutions," continues Adamkavicius. "From lumber and paper products to food processing, packaging, and mining; Drives, LLC has incorporated its years of knowledge and technological advancements into a customer-centric industrial chain provider."
The application-based selling program at Drives, LLC provides customers with the answers to their toughest questions with a quality they have come to expect. The company has been able to solve customers' problems that have saved its customers from loss in production, down time, and maintenance costs.
Overall, Drives, LLC demonstrates a level of ingenuity unsurpassed in the mechanical power transmission market. As its competitors scramble to reduce overhead costs in order to sell their chains at a lower price, Drives, LLC astounds its customers with a high-quality product and dependable engineering services that are geared towards helping its customers.
For offering its customers much more value than a commodity provider could ever provide, Frost & Sullivan is proud to present Drives, LLC with the 2008 Customer Value Enhancement of the Year Award in the mechanical power transmission, belt and chain Drives, domain.
Each year, Frost & Sullivan presents this award to the company that has demonstrated more innovative, value creation, and enhancement strategies than competing vendors. The award recognizes the degree to which the company's strategies have met customers' stated needs and requirements. Such innovation is expected to significantly improve customer interaction and contribute to customer value.
Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
About Drives, LLC
Drives, LLC- Product you need, service you expect.
Drives (drivesinc.com) manufactures the most comprehensive line of superior quality power transmission roller chains, attachment chains and engineered conveyor chains for the world's toughest applications. With over 100 years of advanced engineering knowledge and experience, Drives relentlessly delivers leading edge solutions that set the standard for quality in the industry.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, partners with clients to accelerate their growth. The company's TEAM Research, Growth Consulting and Growth Team Membership™ empower clients to create a growth-focused culture that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 30 offices on six continents.