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RCS Personal Finance Upgrades to PIC Solutions’ CollectSmart 4.0 - RCS Personal Finance (RCS), a division of the RCS Group, has successfully upgraded to the latest version of PIC Solutions’ renowned collections system, CollectSmart
RCS Personal Finance Upgrades to PIC Solutions’ CollectSmart 4.0

 

PRZOOM - /newswire/ - Cape Town, Western Province, South Africa, 2008/11/06 - RCS Personal Finance (RCS), a division of the RCS Group, has successfully upgraded to the latest version of PIC Solutions’ renowned collections system, CollectSmart.

   
 
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The RCS Group is an independent financial services organisation offering retail credit and personal finance to South African consumers through retail cards, personal and home loans and other financial services products.

CollectSmart, formerly known as PCS, is a powerful collections solution, which combines collections industry best practices, flexible user-controlled strategy definition, and an intuitive user friendly collector interface with leading-edge system functionality. CollectSmart enables organisations to automatically segment accounts and apply appropriate strategies, with champion/challenger testing, and assign specific collector actions. In addition, users are able to manage appropriate customer interaction through the use of collections scripts.

CollectSmart, developed and supported by PIC Solutions, the leading specialist credit risk solutions company in the EMEA region, was initially implemented by RCS more than two years ago. This latest version of CollectSmart provides RCS with increased flexibility and functionality, enabling RCS to further improve control and management of the collections process. Such improvements derive partly from improvements in the allocation of assignment and collection queues to collections teams.

Version 4.0 of CollectSmart also provides superior management of collections strategies through the ability to further segment the collections book, enabling more detailed reporting as well as faster strategy turnaround.

Schalk van der Merwe, Executive Director at RCS, states, “RCS was one of the first organisations to take advantage of CollectSmart and it has proved itself as a valuable tool in managing collections. CollectSmart has given RCS the ability to intelligently manage our collections area through the application of best practice strategies and it provides us with a great ability to maintain and improve the quality of our debtors’ book. I am looking forward to RCS continuing to collect smarter with CollectSmart.”

Stephen J. Leonard, CEO a PIC Solutions, states, ”The implications of the National Credit Act and the macro-economic environment dictate that credit providers pay particular attention to their collections processes and to the tools they are using. The success of this upgrade project is testament to the close working relationship between RCS and PIC.”

About PIC Solutions
PIC Solutions (picsolutions.com) is the leading specialist credit risk solutions company in the EMEA region. With offices in Cape Town, Dubai, Johannesburg, Manama and Nairobi, we deliver integrated analytics, consulting and software solutions to over 150 companies in 30+ countries. We work worldwide with organisations to improve performance, drive strategies and enhance profitability.

PIC Solutions - Cape Town
PO Box 2455
Cape Town 8000, South Africa
T: +27 (0)21 680 6000
F: +27 (0)21 680 6003

 
 
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RCS Personal Finance Upgrades to PIC Solutions’ CollectSmart 4.0

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IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any PIC Solutions securities in any jurisdiction including any other companies listed or named in this release.

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