Zultys, Inc., a Silicon Valley company known for its open standards IP communications and telephony products, today recognized an innovative solution devised by Alliant DataTel, Inc. for a minority supplier of custom and standard rubber products.
United Seal & Rubber Co., Inc. recently needed to replace its aging phone and voice mail platforms. Alliant DataTel, Atlanta, Georgia, a Zultys value added reseller since August 2004, was selected by Shirley Waters, United Seal’s controller, to displace an out-dated Tadiran Coral PBX and Callware Callerga voice mail server with a Zultys MX250 media exchange.
Shirley Waters explains; “Michael Kirchhoff, of Alliant installed the hardware in a couple of days, held training sessions before we went live on the system, and was here throughout the deployment. He was available to us when we needed assistance. In addition to an enhanced phone system with dynamic features, we can also send and receive fax information to our desktops. We have an IM (instant messaging) feature that is available to the users of the company. Also, some users now only answer their phone through their PC without touching the stylish Aastra handset. At this point, we are considering wireless headsets for them. From an administrative standpoint, Michael has been very helpful in answering questions, allowing me to learn the various features. We now have real time history reports available. I now can make changes to the phones, add, edit and delete users without waiting on a tech to arrive on site. We have increased the response time to our customers and improved the efficiency of our employees with this technology.”
“Our new system simultaneously manages both the data network and our voice communications. It provides secure instant messaging between colleagues, advanced voicemail, fax, and call recording features. I am most excited about the unified management dashboard. Just by looking at the presence icons, I know when anyone on my team is speaking with a client or engaged in a meeting. This is possible anywhere I have an Internet connection."
“We will realize our nominal initial investment in four to six months. This whole voice-over-IP project came off exactly like Alliant promised and clearly in a speedy manner. The network and PSTN voice quality is excellent and we could not be happier with our decision in selecting Zultys and Alliant.”
Zultys' award winning IP PBX systems offer an all-in-one turnkey system with pre-loaded software that does not require additional or external servers. It supports PC, Mac, and Linux equipment. Companies interested in learning more how they might benefit with a Zultys MX may contact Alliant at 1-770-441-9999.
About Alliant DataTel Inc.
Alliant DataTel, Inc., an Atlanta based company is a Zultys dealer. It was founded in 1996 to provide telecommunication and computer networking integration services to small - medium sized companies. The IT professionals at Alliant are committed to providing excellent service, quality products and valuable solution resources that help companies achieve their corporate goals.
Alliant is a one stop VAR from planning to deployment. Whether you are a Fortune 500 firm or an emerging organization, Alliant can help you plan, design and implement a robust IT infrastructure that grows with you.
About Zultys Inc.
Zultys, a Silicon Valley company founded in 2002, is showing what's possible for Open Standards IP communications and telephony. The company's Open Standards IP technology is the building block for its award winning IP PBX systems. Companies and organizations around the world are experiencing the benefits of an Open Standards IP platform for their communications needs.