Free press releases distribution network?

Agency / Source: Frost & Sullivan

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Frost & Sullivan Recognizes Honeywell for Customer Service Leadership - Frost & Sullivan recognizes Honeywell with the 2008 North American Frost & Sullivan Award for Customer Service Leadership for the company's unique and comprehensive range of building services
Frost & Sullivan Recognizes Honeywell for Customer Service Leadership

 

PRZOOM - /newswire/ - Mountain View, CA, United States, 2008/09/17 - Frost & Sullivan recognizes Honeywell with the 2008 North American Frost & Sullivan Award for Customer Service Leadership for the company's unique and comprehensive range of building services.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Construction/Architecture/Infra Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Based on its recent analysis of the building automation systems (BAS) controls market, Frost & Sullivan recognizes Honeywell with the 2008 North American Frost & Sullivan Award for Customer Service Leadership for the company's unique and comprehensive range of building services. Honeywell has distinguished itself by its ability to provide high-quality customized services and support based on specific customer needs, building systems, staff requirements, and financial budgets.

Honeywell Building Solutions has been successful in making facilities safer and more secure, and more comfortable and energy efficient for customers. In addition, the business strives to optimize the performance of building systems, irrespective of whether it is a single building, or multiple, geographically dispersed facilities. Setting a priority and strategy to help its customers succeed, and providing a quick on-time response to their demands are part of Honeywell's carefully cultivated and executed series of best practices that set it apart from competitors in this market.

"Honeywell's commitment to high value and customer focus has enabled the company to develop and execute critical initiatives for success," notes Frost & Sullivan Environmental & Building Technologies Program Manager Jorge Moreno. "With an agreement/contract renewal rate of more than 95 percent in 2007, it is clear that the company has successfully met customer needs and addressed their concerns."

Honeywell is currently the forerunner in the North American BAS controls market and has become a turnkey service provider, as opposed to simply being a building management systems supplier. It also offers the widest range of building services in the entire North American BAS controls market.

Honeywell places its customers at the cornerstone of its business success, and ensures that customer services excel in terms of quality, delivery, value, and technology. As for maintenance, repair, and retrofit services, Honeywell's vast technical expertise and working knowledge in providing building solutions can be effectively applied in both commercial and industrial sectors, and across all building types and systems.

Furthermore, the company provides a number of value-added services (VAS) that enhance customer satisfaction and loyalty. Its 24/7 functioning Internet service portal, for example, helps customers securely access their complete and accurate service information online, submit electronic service requests, and check the status of service calls.

Honeywell surpasses other participants in the market in terms of leveraging advanced technology, such as its Global Service Response Center (GSRC) and Field Automation Service Technology™ (FAST), to provide unparalleled customer support. The GSRC coordinates service to more then 25,000 customer sites in North America and is one of the most technically advanced monitoring facilities in the world. FAST is a wireless handheld tool that links field technicians directly to the GSRC to improve the dispatching and service delivery process. Combined with the latest diagnostic technology, technicians have the resources to rapidly access customers' building and equipment data for remote analysis. This helps Honeywell cater to customer problems faster, diagnose system performance suitably, and fix problems in the first attempt.

"We want to be known as much for customer service as we are for the solutions we provide," says Paul Orzeske, president of Honeywell Building Solutions. "That's why we equip our employees with the latest wireless and Web-based technologies to drive performance and customer value. So this recognition is particularly rewarding."

"Overall, Honeywell has been able to maintain a leading position in the North American BAS controls market by virtue of providing an extensive and comprehensive range of customer service programs and support systems for effective building management and control," says Moreno.

All the above attributes clearly indicate the company's competitive edge, making Honeywell a worthy recipient of the 2008 Frost & Sullivan Award for Customer Service Leadership.

Each year, Frost & Sullivan presents this award to the company that has demonstrated customer service excellence in its industry. The recipient company has shown tremendous responsiveness to customer needs and has continually focused on long- and short-term customer profitability goals. In addition, the recipient company demonstrated flexibility in tailoring its product offerings to suit customer businesses. The recipient company has developed and implemented innovative customer care systems that set unprecedented standards for customer interaction, timely response, and/or attention to customer needs.

Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, partners with clients to accelerate their growth. The company's TEAM Research, Growth Consulting and Growth Team Membership™ empower clients to create a growth-focused culture that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 30 offices on six continents.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Construction/Architecture/Infra Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Frost & Sullivan

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Construction/Architecture/Infra articles,
CATCH Visitors via Your Competitors Announcements!


Frost & Sullivan Recognizes Honeywell for Customer Service Leadership

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
Frost & Sullivan |
Contact: Jake Wengroff 
210.247.3806 jake.wengroff[.]frost.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Frost & Sullivan securities in any jurisdiction including any other companies listed or named in this release.

Construction/Architecture/Infra via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Frost & Sullivan / Company Profile


Read Construction/Architecture/Infra Most Recent Related Press Releases:

CIMIC's Thiess Extends Operations in Botswana
PCL Construction Wins Five Top Projects Awards
CIMIC Investment, HLG Awarded A$215M Project in Qatar
CIMIC's CPB Contractors Wins Water Treatment Plant
Business of Design Week 2016 Architects Drafting the Future City
CIMIC's Thiess Awarded Contract Expansion & Extension At Melak
Major Step in Unique Engineering Project as Chernobyl Arch Slides into Place
CIMIC’S CPB Contractors Wins Amberley Base Upgrade Project
VINCI Airports, the Caisse Des Dépôts and Crédit Agricole Assurances Finalise the Acquisition of 60% of Aéroports de Lyon
CIMIC Investment, HLG Awarded AED490m Project in Dubai

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  Triggr & Bloom

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  BizJobs.com







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today