A new trend in lodging, the Country Inn and Spa is quickly replacing the basic Bed & Breakfasts of yester year. More and more, people are finding it difficult to separate from the office to take that much needed annual vacation. It should therefore come as no surprise that this type of accommodation has emerged onto the weekend getaway scene. A whole new type of lodging experience, guests can now enjoy an elegant, "country" experience while indulging in some on-site Spa pampering too.
Ever aspiring to offer the latest in modern amenities to their guests, and to retain a growing business clientele, The Southampton Inn in Southampton, Ontario, introduced complimentary high speed internet to all guest rooms in 2004. Then, in 2007, Susan and business partner Tony Robins added a full service Spa and Makeup Studio. The in-house Spa is a modern facility, and offers many Spa packages and services, from relaxation and hot stone massage to both day spa and overnight packages, and a full range of aesthetic services. Guests can arrange a pamper day and enjoy lunch from a tantalizing Spa menu.
As the operation grew, it became apparent that a point of sale system and reporting back office was required that would help with day-to-day operations. Toronto based hospitality software company Volante POS Systems was contracted to consolidate all the services offered at the Southampton Inn and Spa, allowing for a stress free, seamless guest experience. The installation marks Volante’s entrance into the Inn & Spa market.
It's a testament to modern technology that a sophisticated, scalable hospitality software system can be used with ease in a smaller establishment such as The Southampton Inn & Spa. Volante is 100% written in Java, and offers full enterprise capability and stand-alone terminals with peer-to-peer design.
"I'm definitely not a computer savvy person,” says Closs. "But I found Volante easy to use and not at all intimidating. Besides, I'm too busy running an Inn to take a computer course. Volante's logical layout, dynamic features and on-line assistance were very much appreciated."
Closs also mentions that Volante's flexibility in configuring the feature set gave her peace of mind knowing she was able to track and report on all her spa services and spa inventory, while setting the security features and managing her food, beverage and labour costs at the same time. Future plans for the system is the implementation of the Volante Gift Card Module.
"I am confident that the gift card module will increase sales for Susan along with building community awareness" Says Annette Ennamorato, VP of Operations for Volante POS Systems. "These cards are so convenient for guest payment and they are great gifts too."
Volante is also compatible with Windows, Linux and Unix operating systems, making it an industry leader in POS software systems for the hospitality industry.
About Volante Systems
Since 1993, Volante Systems (volantesystems.com) has been providing open standards, point of sale software solutions to the hospitality industry. Volante is the perfect hospitality software choice for venues requiring a flexible yet comprehensive enterprise POS solution.