PRZOOM - /newswire/ -
Mannheim, Baden-Württemberg, Germany, 2008/06/10 - With a fifty percent growth in its user base within only two months, Mikogo stands strong as it successfully provides its online meeting solution with greater momentum.
For years private users and emerging companies were only able to view web conferencing as an unaffordable luxury enjoyed by large corporations. However those days are clearly numbered - BeamYourScreen announces that Mikogo, its free online meeting tool, has recorded rapid growth of fifty percent in its user base in less than two months demonstrating today’s increasing demand for free, easy-to-use quality web conferencing.
In just April this year Mikogo reached the 20,000 user milestone. Now less than eight weeks later the free screen sharing tool is being employed by over 30,000 users. With such a significant increase and Mikogo’s 100% free no hidden catches approach, business owners worldwide are quickly catching on to the potential benefits.
In fact quality software at the perfect price caught the attention of Mr. Enrico Barberi, CEO of Antares Italia distributor of VX CAD/CAM software for Italy and France, and recent addition to the Mikogo user base. “Looking for a technical support solution, we tested several desktop sharing programs, and found that Mikogo was the easiest to use and supplied the fastest performance available,” says Mr. Barberi. “With such great support results we then employed Mikogo for demonstrating our software online to new and potential customers.”
Before Mikogo, Antares Italia had to suffer with long phone calls and slow file transfers to examine and then solve their customer problems, wasting countless hours not to mention the financial cost. Eager to save time and money as well as improve customer service, Mr. Barberi sought out a solution that would be reliable and support the company’s online meeting needs. Packed with valuable features at no cost, and no limitations or restrictions involved, Mikogo was an instant hit.
Mikogo has since revolutionized Antares Italia’s approach to customer service and technical support: “The benefits are incredible. Technical support problems are solved in minutes and customers can interact in product demonstrations by asking real-time questions and even take remote keyboard and mouse control of the CAD/CAM software. However, considering we have over 1000 customers, the greatest benefit is that we no longer need to travel for hours and provide support via on-site visits,” explains Mr. Barberi.
In the past web conferencing giants provided online collaboration solutions for large corporations, underestimating the smaller business and private user base. However such ignorance is attributing directly to Mikogo’s popularity, as it is Antares Italia and such users that are embracing the benefits of free software.
“We won’t make the mistake of ignoring such a large portion of Internet users,” explains Mark Zondler, co-creator of Mikogo. “Not only can everyone benefit from Mikogo’s free screen sharing, our users know that they can always rely on Mikogo’s free features, and this has given us rapid growth and momentum. You should not have to be a large corporation with hundreds of thousands in revenue to benefit from web conferencing.”
Established in Germany in 2004 by Erik Boos and Mark Zondler, BeamYourScreen is a renowned provider of innovative web collaboration solutions, whose product range consists of software solutions for online meetings, online presentations, and remote support. At present, more than 1400 corporate customers in over 40 countries worldwide are using the BeamYourScreen technology and benefiting from significantly reduced travel time and travel expenses. The makeup of these customers ranges from small and medium sized enterprises to large global corporations such as Toshiba, Yamaha, and Roche. In addition to its business products, BeamYourScreen is the provider of the free online meeting tool, Mikogo, designed for the private users.