This type of communication is mostly preferred by telecommuters and multinationals, but there is a noticeable trend for its adoption by smaller, single-office firms.
Several factors have made instant messaging a preferred means of business communication (both formal and informal). First, instant messengers offer speed and efficiency. The communication process need not any be long letters – a single message sent over the tool is often much more powerful, and far more efficient. Second, they are very easy to use. Once installed, all the regular user has to do is type their message and press a key – and their words can then travel the world in a second. Last, but not least, instant messaging is one of the cheapest possible ways for information exchange.
While many companies still make use of free public instant messengers (IM), more and more firms prefer to opt for a special corporate messaging solution, the survey shows. The main reason for this choice is security. For instance, the Brosix corporate instant messenger, which is one of the latest developments in this area, encrypts all the traffic with 256 bit keys. Instant messages, file transfers, voice, video, etc. are encrypted and only their intended recipients can decrypt them.
A quick look at the Brosix instant solution gives a better idea of what the added benefits of a corporate instant messenger are. By registering for Brosix, customers create their own private network hosted on Brosix servers, which can be easily managed via a web-based Administration Console. It ensures the authenticity of network users by being a private network; and requires no configuration and maintenance on the part of customers.
The Brosix IM has a wide range of powerful collaboration tools, including Whiteboard, Co-Browse, Voice/Video chat, etc. It also provides advanced communication technology to insure fast user-to-user information exchange.
Brosix was founded in 2006 to develop simple, easy-to-use, secure communication tools for home and enterprises. Brosix’s goal is to enable people and organizations to benefit from innovative instant messaging and other Internet technologies without making substantial investments in hardware, software and infrastructure.