The awards banquet was officiated by Mr. Png Cheong Boon, Acting Chief Executive of SPRING Singapore.
The Awards, based on a Voice of Customer research seek to recognize best practices and outstanding performance by third party logistics service providers and transportation companies in four key ASEAN countries - Indonesia, Malaysia, Singapore, Thailand and also at the ASEAN level.
NYK Logistics was named as the Best Logistics Service Provider (ASEAN) for the second consecutive year while Singapore's Changi Airport and Port of Singapore were selected as recipient for Best Airport for Cargo (ASEAN) and Best Seaport (ASEAN) respectively.
"This year, we will also be embarking on a capability study, with the Singapore Logistics Association, to benchmark the capabilities of all logistics service providers in Singapore. A yearly capability index, serving as a performance indicator for all logistics service provider in Singapore, would be designed by Frost & Sullivan," said Mr. Kavan Mukhtyar, Partner at Frost & Sullivan.
"This study will provide a cost-effective platform for companies to assess their capabilities, identify their performance gaps and address them," added Mr. Png Cheong Boon, Acting Chief Executive of SPRING Singapore. "Both large and small medium logistic enterprises can benefit from this initiative as well as the other initiatives supported under the Local Enterprise and Association Development (LEAD) programme, by SPRING and IE Singapore," he said.
Mr. R Gopal, Director of Transportation & Logistics, Asia Pacific, Frost & Sullivan said that local third party logistics (3PL) companies such as Keppel Logistics, YCH and Trans-Asia Shipping Corporation are being selected as award recipients once again this year.
"This shows that local companies are beginning to give some serious competition to multinationals," he added.
"The recipients of the 2008 Frost & Sullivan ASEAN Transportation & Logistics Awards clearly demonstrated outstanding commitment to its clients. The award recognizes the excellent services provided by the 3PL and transportation companies," he added.
Mr. Gopal also said that the award recipients were identified based on a satisfaction ratings by logistics end users. The recipients were evaluated by the logistics end users based on 20 parameters which include commitment to customers' needs, domestic and international network reach, warehouse facilities, industry expertise, payment flexibility, customized service, among others.
This year, Frost & Sullivan has also introduced five new categories – cargo handling for airport and seaport, transport management systems, warehouse management systems at the ASEAN level and express services at the country-level.
The 2008 Frost & Sullivan ASEAN Transportation & Logistics Awards banquet is co-hosted by the Singapore Logistics Association and is supported by SPRING Singapore, International Enterprise Singapore, Economic Development Board, The Logistics Institute - Asia Pacific. Media partners for the event include Logistics Insights Asia, Business Today and Logistics Digest.
Saluting ASEAN's best
Frost & Sullivan congratulates all the outstanding recipients of the 2008 Frost & Sullivan ASEAN Transportation & Logistics Awards.