IT infrastructure monitoring is an essential utility for service provider companies like Value Added Resellers (VARs), System Integrators (SIs), Independent Software Vendors (ISVs), Managed Service Providers (MSPs), Help Desk and Support Providers, Internet Service Providers (ISPs) and Application Service Providers (ASP). Today’s competitive environment with complex IT setups makes an imperative the complex IT monitoring both from inside and outside of corporate firewalls. Monitis merges external monitoring which measures user experience with internal monitoring which ensures proactive problem fixing and capacity planning.
Delivering Monitoring-as-a-Service has significant advantages over traditional monitoring software, namely rapid (10 to 100 times faster) deployment, ease of use, seamless updates, reduced risk, no maintenance and archiving cost, no dedicated servers, access from anywhere, painless support for distributed infrastructures like regional offices and dispersed data centers. With this approach users pay only for resources they actually consume. Compare this with the significant up-front expenditures traditionally required to obtain software licenses and purchase and maintain hardware, either in-house or hosted. This frees customers from many of the complexities of capacity planning, transforms large capital expenditures into much smaller operating costs, and eliminates the need to over-buy "safety net" capacity to handle periodic traffic spikes. Additionally the notification is reliable because it works even when client’s network is down.
Monitoring-as-a-Service means higher customer satisfaction.
Monitis provides instruments for easy but comprehensive monitoring at affordable price for small companies. External monitoring is performed via Monitis global monitoring network, while internal monitoring is performed via Monitis Smart Agents. The installation of these agents is a matter of minutes, and it makes the setup almost instant. Personlisable dashboard displays key performance metrics of servers, network, databases, web applications, processes, email, web services, storage, network devices, VPNs, VoIP, etc. Advanced users may add their own sensors. Users get notified about outages and critical resources via many channels like SMS, email, instant messengers, and RSS feeds. Monitis also sends weekly and monthly reports.
By launching MSPN (Monitis Service Provider Network), Monitis opens its platform to variety of solutions providers to use on on-demand monitoring and provide high margin value added services to small and midsize enterprises. The pricing is more than competitive and is at 99 cent per check per month or lower depending on volumes. Typical 10—30 people company may need around 30-40 checks. On top of monitoring, VARs can provide full services like network/systems administration, IT operations support, office IT management, software applications support, hosting and managed services and gain high revenues and reduce cost of support. MSPN benefits include re-selling authorization, preferential rates, premium support, online training and consultancy, possibilities of joint projects, co-branding, joint PR, API/SDK/source code access for customization, listing on Monitis highly ranked and high traffic website, early access to new features.
“We have had many requests for partnership and reselling of out services, mostly because of unique mixture of internal and external monitoring features traditionally associated with expensive software and complex deployments”, says Hovhannes Avoyan, Monitis CEO and Founder “with the launch of MSPN we are indicating that working through partner is our strategic priority. By opening our platform and resources to the solution providers we enable them to be more competitive and profitable.”
“I've been very impressed by the support provided by Monitis. They are open to our suggested feature enhancements and have delivered many of them in a timely manor.” according to Rick Stivers, Director of Network and IT Services from Schoolwires Inc. “We depend on this service to verify SLA for our clients and this is by far one of the best monitoring services out there.”