Tracy Chevrolet Cadillac prides itself first-rate customer service and straightforward, bottom-line pricing. The Plymouth dealership had a bit more to be proud of in the first quarter of 2008, winning the ‘Standard of Excellence’ competition among the Northeast region of Cadillac dealers.
Tracy achieved this honor by topping its sales figures from first quarter 2007 and posting a 96.6 percent completely satisfied customers while servicing Cadillacs. In addition, Tracy Chevrolet Cadillac finished the first quarter with customer satisfaction numbers well above the regional and national average.
“Satisfying customers is win-win for everybody. For starters, a satisfied customer is a happy customer and that really is our main objective. But by making the customers happy, it makes our job far easier to do so that we can provide even better service,” said Jeff Tracy, president of Tracy Chevrolet Cadillac.
In addition to strong results for Cadillac sales and service, Tracy Chevrolet Cadillac finished the quarter in the top 10 percent of all Chevrolet dealers in the Northeast region, including a 91 percent “completely satisfied” Chevrolet customers—a ranking far above the regional and national averages.
“In our 16 years in business, we’ve tried to set the bar pretty high when it comes to providing service to our customers. It’s extremely gratifying when the sales and customer satisfaction numbers bear that out,” said Tracy. “It’s a tough economy out there and people have a number of choices as to where to purchase their automobiles and where they have them serviced. We make it our business to provide the service that makes them glad they went with Tracy Chevrolet Cadillac.”
To experience Tracy Chevrolet Cadillac’s first-rate customer service in person, you can visit the dealership located at 137 Samoset Street in Plymouth between the hours of 8:30 am to 8 pm, Monday through Thursday, Friday, 8:30 am to 6 pm, Saturday from 8 am to 5 pm and Sunday, 11 am to 4 pm. Tracy’s full inventory of automobiles is also available for viewing on its Website.
So easy at Tracy Chevrolet Cadillac
For more than 80 years and three generations of dealers, the Tracy family has made it so easy for customers on the South Shore and greater Plymouth area to purchase new and used automobiles. Since its beginnings in 1992, Tracy Chevrolet Cadillac has emphasized first-rate customer service and straightforward, bottom-line pricing with fair trade-ins every time--without the games or gimmicks you find at other dealerships. For more information on new and used trucks and automobiles, you can go to tracymotors.com or stop by the dealership, conveniently located at 137 Samoset Street, just off exit 6 on Route 3. For more information, or to make a service appointment, you can also call (800) 640-2884