Satyam Computer Services Ltd., (NYSE: SAY), a leading global consulting and information technology services provider, today announced the establishment of a Pega Business Process Management Center of Excellence (CoE) at its 2000-seat Global Solutions Center (GSC) at Cyberjaya, Malaysia. Satyam teamed with US-based business software maker, Pegasystems Inc., (NASDAQ: PEGA) to create the facility.
Satyam will leverage the capabilities of Pegasystems SmartBPM® Suite to drive business agility, grow revenue, and improve productivity for its global customers. Pega, the market leader in BPM software, introduced its latest version of SmartBPM in February at Gartner’s BPM Summit in Las Vegas.
The CoE will develop unique frameworks and methodologies to implement BPM solutions featuring Pega. These will result in speedier, more flexible options that will facilitate development, testing, implementation, and maintenance. In addition, customers of Satyam and Pega—some of the most sophisticated organizations in the world—will gain the agility to respond rapidly to changing market conditions.
“Pega continues to drive the BPM market with its robust products and innovative ability to bring competitive advantage to its customers,” said Sriram Krishnan, senior vice president of Satyam’s Consulting and Enterprise Solutions Practice. “The new capabilities for capturing business requirements directly in the tool are revolutionary, and significantly increase the efficiency with which applications are delivered. These capabilities also reflect business objectives more accurately. We are pleased to launch the Pega BPM CoE, and look forward to implementing these robust applications for our customers.”
Satyam has had a global strategic partnership with Pega since 2003, and provides consulting and implementation services on SmartBPM, notably design and delivery of industry solutions for insurance, healthcare, banking, and financial services customers.
Satyam also helps companies use the tool to create horizontal business solutions for key processes; integrated Pega solutions with SOA, ECM, and EAI technologies; and compliance solutions for fraud detection, anti-money laundering, and Sarbanes-Oxley. The organization provides full architecture, design, and delivery of Smart Pega applications by leveraging its methodologies and design principles for reuse, and to provide onsite-offshore delivery through a team of more than 500 BPM consultants.
“Satyam has consistently proven itself to be a reliable, scalable partner in delivering Pega solutions to our joint customers. This investment by Satyam further complements our growth plans for Asia,” said Luke McCormack, Managing Director of Asia Pacific for Pegasystems. “Satyam’s rapid ability to embrace new technologies and quickly leverage these industry advances to benefit its customers is the essence of a mature consulting and systems integration company. We are proud of our longstanding relationship with Satyam.”
In addition, establishment of the CoE is evidence of Satyam’s commitment to making Malaysia a software development hub. These efforts support Satyam’s Global Delivery Model 2.0 (GDM), an integral part of its strategy to provide a distributed delivery capability for global customers via an alternative, multi-country workforce.
“Pega is one of our key practice partners and we are pleased to have them join our Malaysia GSC, a strategic part of our global delivery model,” said Virender Aggarwal, Satyam’s director and senior vice president, Asia Pacific, Middle East, India, and Africa.
Specifically, Aggarwal said, Satyam has “leveraged Malaysia’s world-class infrastructure to build a pool of impressive IT talent since 2001. Today, we have approximately 500 associates in the GSC, two-thirds of whom are Malaysians. The rapid strengthening of our Malaysian operations has bolstered our GDM and in turn, our international expansion. Pega will benefit similarly from its participation.”
“We are delighted that Satyam is committed in its quest to grow its Global Solutions Center here in Malaysia,” said Multimedia Development Corporation (MDeC) CEO Dato’ Badlisham Ghazali. “Satyam has always had a key presence in MSC Malaysia, and MDeC will continue to support companies that show confidence in the country. We hope to provide the capacity and capability to meet to the very high standards of the Pega BPM CoE, so that it can deliver high-quality service to its clients globally.”
Moreover, Aggarwal said, Satyam is committed to growing its presence in Malaysia as it embarks on an aggressive expansion initiative. “We plan to make Malaysia our largest software development hub outside of India over the next few years.’’
Satyam (NYSE: SAY), a leading global business and information technology services company, delivers consulting, systems integration, and outsourcing solutions to clients in 20* industries and 61* countries.
Satyam leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance. The company’s 49,199* professionals excel in engineering and product development, supply chain management, client relationship management, business process quality, business intelligence, enterprise integration, and infrastructure management, among other key capabilities.
Satyam development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore, and Australia serve 630* clients, including more than one third of the Fortune 500. For more information see satyam website.
*As of Dec. 31, 2007