Satyam, a leading global business and information technology services company, today announced the inauguration of its Global Solutions Center (GSC) in Egypt. The GSC is located in Smart Village, Giza, and will employ about 300 professionals to serve as a major technological development and software support for Satyam's customers in the Middle East. North Africa and European region. As a part of the company’s globalization spree, the GSC is Satyam’s 28th globally and the 14th in the Asia-Pacific, Middle East, India and Africa region.
The rising IT spend in Egypt, which according to IDC has been projected to grow by 12.4 per cent over the next five years and reach USD 120 million by 2010, has amplified its repute as the next important IT hub in the Middle East and African region. Recognizing the tremendous opportunity amidst the country’s growing IT services market, Satyam has identified Egypt as the perfect location for its first GSC in the Middle East and African sub-continent which will serve as a near-shore to the Middle East and North Africa markets and also cater to the BPO, KPO and ITeS needs of European markets due to the availability of European language skills in Egypt.
The GSC is a state-of-the art center spanning 2,100 sq. meters and facilities include 2 training labs, video conferencing, high-speed networks and 24/7 connectivity to all other global locations. As the cornerstone of Satyam’s strategy in the region, the 300-seater GSC will mainly house locals and is going to be headed by Mohamed Embaby, an Egyptian national. The GSC aims to train locals and create more jobs for them.
Speaking at the inauguration, H.E. Dr. Tarek Kamel, the Egyptian Minister of Communications and Information Technology, said, “We have come to an era where information technology is the fuel that drives the development of the most important industries within the global economy. Our efforts to bridge the gap in the IT competency of our citizens is only the first phase of our action plan to develop the IT potential of Egypt, which we expect to benefit all government and private sectors. The presence of the Global Solutions Centre in Smart Village is an enormous step towards achieving our ambitious goals for the local IT sector, and we are looking forward to having more projects of this kind in the future.”
“Our investments in the Middle East and North African markets are in line with our larger globalization strategy,” said B. Rama Raju, Co-founder and CEO of Satyam. “We are confident that our investments in the region will also benefit the local economy by way of increased job opportunities for the local population, as we are keen on hiring and training a significant number of locals. The Egyptian Government has been extremely supportive of our expansion plans in the country, and we are committed to giving back something to the Egyptian economy.” Raju also pointed out that Satyam is building world-class Global Solution Centres (GSC) across the world, in line with its strategy to strengthen its presence globally.”
As part of its active presence in the regional IT arena, Satyam has recently pioneered the virtually integrated delivery model 2.0 (VIGDM), which renders services from multiple locations across the globe in real time. In addition to its established regional offices in Kuwait, Bahrain, Qatar, Oman, KSA and Jordan, the company has also recently launched its global delivery campuses in China and Malaysia. Following the inauguration of its GSC in Egypt, Satyam is currently looking at Saudi Arabia as a viable market for a second GSC in the region.