PRZOOM - /newswire/ -
Traverse City, MI, United States, 2008/02/13 - Disaster recovery features lead a major law firm in Indianapolis, IN, to choose Appia Communication’s managed VoIP services for their business phone system.
Krieg DeVault, a major law firm headquartered in Indianapolis, IN, now has disaster recovery for its voice services, thanks to the managed IP communications solution provided by Appia Communications.
Krieg DeVault’s emphasis on disaster recovery is based on the firm’s experience. “In April, 2006, the high rise we were in was hit by straight-line winds. We had to vacate our building for 12 weeks,” said George Smith, Krieg DeVault’s IT director. “We have a remote office in our area and we went to that office, but the PBX system could not handle the 120 additional extensions we needed. The biggest challenge we faced during that situation was to give all of our staff access to a telephone.”
Understandably, disaster recovery was an important consideration when Kreig DeVault explored options for its new office in Noblesville, IN. Smith continued, “Since the firm’s management had lived through a disaster, they recognized the importance of disaster recovery. My firm has lived through this and they know that it can happen to them, because it has happened to them. Disaster recovery is very significant; we see that as value for the future.”
With Appia’s managed voice services, incoming calls can be routed quickly to a back-up locations, mobile phones, or home phones. This allows organizations like Krieg DeVault to maintain vital customer contact should disaster strike.
“Many organizations have disaster recovery plans for their data,” said Victor von Schlegell, Appia’s president. “But being able to communicate with customers, suppliers, and staff is just as important, especially when there’s a disaster. We have designed our solutions so that they have voice disaster recovery built in.”
To read the complete case study, and to learn more about voice disaster recovery, call 877-277-4297 or visit the website.
About Appia Communications
Appia Communications (appiaservices.com) is a leading provider of managed IT and telecommunications services. Our mission is to enable small and mid-sized companies and organizations to realize the benefits of Internet Protocol (IP) technology. Our managed solutions help our customers to reduce costs, enhance employee productivity, improve customer care, and allow them to compete more effectively against much larger enterprises.
Headquartered in Traverse City, Michigan, Appia has operations in New York, Chicago, Los Angeles, Detroit, Indianapolis, St. Louis, Boston, and other markets in North America and Europe.