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Financial Institution Selects iPoint-media Video Call Centre Solution - iPoint-media delivers video call center solution enabling bank customers to access a bank agent directly from the bank's website via audio, video and text chat
Financial Institution Selects iPoint-media Video Call Centre Solution

 

PRZOOM - /newswire/ - Newbury, United Kingdom, 2007/11/26 - iPoint-media delivers video call center solution enabling bank customers to access a bank agent directly from the bank's website via audio, video and text chat. LSE: IPNT

   
 
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iPoint-media (AIM: IPNT), a provider of live interactive user content delivery platforms for web, mobile and media, announces that a medium-sized retail bank has selected it's Vitrage video application platform to deploy an interactive video call centre. The directors believe that the new video interaction centre will provide the bank's customers with an improved banking experience by allowing them to interact with a customer service representative over the internet via audio, video or text chat.

While banking websites improve customer service and reduce the need to visit a bank, there remain times when customers need to consult with a live bank agent. iPoint-media's video call centre will enable access to a call centre agent directly from the bank's website. Advanced multimedia capabilities will allow callers and bank agents to share video clips, documents and real-time information.

When fully implemented, the directors believe that this video banking project will represent several hundred thousand dollars in revenues for iPoint-media over the next few months.

Muki Geller, iPoint-media CEO commented: "The selection of iPoint-media's Vitrage video call centre solution for a financial video interaction centre demonstrates the acceptance of our solutions in the deployment of critical business services. We've seen an increased interest in our Vitrage video application platform from other financial institutions, health care companies and other organizations and hope to announce further projects in the near future."

 
 
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Agency / Source: iPoint-Media

 
 

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Financial Institution Selects iPoint-media Video Call Centre Solution

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Contact: Eyal Orgil - iPoint-Media.com 
+972 3-765-7278 info[.]ipoint-media.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any iPoint-Media securities in any jurisdiction including any other companies listed or named in this release.

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