Free press releases distribution network?

Agency / Source: Absolute Software Corp.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



LiveTime Service Manager 5.0 Raises Web 2.0 Standard for ITIL Service Desk Productivity - LiveTime Software announces its new Service Management Suite that raises the bar for ITIL Service Management delivering increased performance, plus Web 2.0 interactivity powered by J2EE
LiveTime Service Manager 5.0 Raises Web 2.0 Standard for ITIL Service Desk Productivity

 

PRZOOM - /newswire/ - Concord, CA, United States, 2007/09/30 - LiveTime Software announces its new Service Management Suite that raises the bar for ITIL Service Management delivering increased performance, plus Web 2.0 interactivity powered by J2EE. TSX: ABT

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

LiveTime Software, a leading provider of ITIL certified Service Management and Help Desk software, today announced the general availability of LiveTime Service Manager v5 and LiveTime Help Desk v5. Containing more than 100 new productivity features and Ajax-based, Web 2.0 interactivity, LiveTime Software significantly raises the bar for ITIL Service Management as it delivers increased performance, plus the interactivity of a rich internet browser application (RIA) powered by J2EE and advanced Web Services.

New features announced as part of LiveTime v5 include:
- Internationalization - Allows users to access LiveTime in their local language. All user interface strings are contained in an easily customizable text file for true application internationalization.

- Live Chat - Within the new Web 2.0 customer portal, customers with an active incident can initiate a live chat session with the assigned technician, or optionally, with a member of the technician's team.

- Customer Surveys - Users are now able to publish and manage customer surveys. Functionality includes the ability to define, distribute, inspect, collate and analyze survey responses.

- Customized Reports - New to version 5.0, is the ability to define and save custom reports. Saved report templates can be grouped and shared with other Users.

- RSS Feeds - Customers using the Portal can subscribe to personalized RSS feeds for the latest status of their active incidents. Activities supported include incident creation, incident status changes, and the addition of notes.

"LiveTime Service Manager 5 and LiveTime Help Desk v5 represent significant upgrades to our Service Management suite," explained Dr. George Vossos, Chief Technology Officer for LiveTime Software. "With 100+ new features, significant Web 2.0 UI refinements and a 200% performance boost over previous versions, LiveTime v5 raises the standard for ITIL Service Management," noted Vossos.

LiveTime Service Manager 5 continues to provide tight integration between ITIL certified Incident, Problem, Change, Configuration and Service Level Management processes, while leveraging web services to provide integration interfaces to external systems such as Authentication Servers and Asset Management systems. At the core of LiveTime is a fully integrated CMDB that underpins all process workflows. This ensures that Service Desk staff gain access to all parts of the service management lifecycle, regardless of their area of specialty.

About LiveTime Software

Headquartered in Newport Beach, California, LiveTime Software, Inc. (livetime.com) is a vendor of Web 2.0, ITIL service management, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Absolute Software Corp.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services/Network Management articles,
CATCH Visitors via Your Competitors Announcements!


LiveTime Service Manager 5.0 Raises Web 2.0 Standard for ITIL Service Desk Productivity

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
LiveTime |
Contact: Bill GramReefer - WorldviewPR.com 
925-459-8537 reefer[.]worldviewpr.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Absolute Software Corp. securities in any jurisdiction including any other companies listed or named in this release.

IT Services/Network Management via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Absolute Software Corp. / Company Profile


Read IT Services/Network Management Most Recent Related Press Releases:

NEC Successfully Trials Landslide Prediction System in Thailand
Infosys Expands Footprint in Eastern Europe Opens Delivery Center in Croatia
RTI-C and NEC Begin Construction of HK-G Submarine Cable System
YASH Technologies Announces Strategic Partnership with Worksoft to Offer End-to-end Automated Testing Services
NEC Software Uses Facial Recognition to Verify Mobile Service Users
NEC and EnspireME to Build Europe's Largest Battery Energy Storage System in Germany
RoundTower Becomes Turbonomic Platinum Partner Through Investment in Autonomic Performance Practice
NEC and K-Opticom Successfully Trial System Combining Virtualization Technology with 10G-EPON
Evolve IP Announces Availability of the Global Evolved Office (GEO)
Accudata Systems, Inc. Successfully Renews Elite Cisco Master Security Certification

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  BizJobs.com

Visit  JobsWare.com

Visit  NAKIVO, Inc.







 
  ©2017 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today