Plateau Systems, a leading provider of software for developing, managing and optimising organisational skills and talent, has announced that the Emirates Group, which operates one of the fastest growing airlines in the world, has selected Plateau’s proven, highly-scalable learning management systems (LMS) to support learning and development for its global workforce.
“In an increasingly competitive and demanding environment, retaining the quality and effectiveness of learning and development while reducing costs is a key focus of the Emirates Group,” said Linda Al Ansari, Manager T&D eLearning and IT at Emirates Group.
“Plateau is a critical enabler of our flexible learning and development strategy. As a critical part of the core infrastructure for our learning initiatives, Plateau will enable Emirates to meet current and future corporate training needs while facilitating and expediting employee and partner training and development across the globe.”
To support its continued business growth and expansion, Emirates has adopted a learner-centric approach to training employees and partners. This initiative encourages individuals to take responsibility for their own learning and development, and allows training and development professionals within the organisation to focus on enhancing performance and facilitating learning.
In selecting a technology partner to compliment and enable this initiative, Emirates outlined key business and technical requirements and assessed vendors according to detailed feature and functional criteria, including scheduling, registration, course delivery and tracking, standards support and compliance, scalability, ability to integrate with third party tools and systems, and ease of use.
Following a thorough evaluation, Plateau was selected as the critical enterprise-wide infrastructure for delivering and managing online learning to support the training and development of Emirates’ employees, partners and customers, worldwide. Plateau will also be used to track and improve Emirates’ training effectiveness and performance.
Emirates Group highlighted Plateau’s proven scalability, strong customer satisfaction and support ratings, and compliance with critical learning industry standards including SCORM and AICC as key factors driving their selection.
“We are pleased that Emirates has selected Plateau as the underlying infrastructure supporting their training and development initiatives,” said Paul Sparta, chairman and CEO, Plateau. “As a leader in the highly competitive travel and tourism market, Emirates is an excellent example of an organisation looking to increase growth and sustain competitive advantage by implementing an effective people management strategy that focuses on empowering employees within the organization to advance their training and development.”
Since its launch in 1985, Emirates Airline has received more than 300 international awards in recognition of its efforts to provide unsurpassed levels of customer service. It is based in Dubai, one of the few cities in the world that pursues an open-skies policy, with more than 110 airlines in free and fair competition.
The airline has experienced rapid and consistent growth, above 20 per cent a year on average and has been profitable for the last 19 consecutive years. Emirates carried 17.5m passengers in the 2006/07 financial year – 3m more than the year before – and declared a record US $844m profit, an increase of 25.2 per cent over the previous year, on revenue of US $8.5bn, which was 28.4 per cent better than the year before.
Emirates is the world’s third most profitable and among the 20 largest international airlines and one of the fastest-growing. The airline plans to more than double its size by 2012. Emirates operates services to 91 cities in 60 countries in Europe, North America, the Middle East, Africa, Indian subcontinent and Asia-Pacific.
About Plateau Systems
Plateau is a leading provider of adaptable, Web-based software for developing, managing and optimising organisational skills and talent to increase workforce productivity and business operations performance. Plateau’s software is being used by some of the world’s largest, most successful enterprises that include the American Red Cross, General Electric, Internal Revenue Service and Wendy’s International. Industry analysts, including Forrester Research and Bersin & Associates, have rated Plateau a leader in functionality, technology and customer satisfaction. The company is headquartered in Arlington, Virginia.
Further information from:
Don Hernandez, Plateau Systems, +44 (0)1753 705006/ 00 49 (173) 320 4807
Wendy Werve, Plateau Systems, +1 703 292 0381; Wendy.werve[.]plateau.com