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Dynamsoft Introduces Issue Tracking Anywhere 3.0 to Resolve Business and Technical Issues - Issue Tracking Anywhere™ 3.0 is a Web-based issue tracking system which streamlines customer support while building customer satisfaction - Dynamsoft.com
Dynamsoft Introduces Issue Tracking Anywhere 3.0 to Resolve Business and Technical Issues

 

PRZOOM - /newswire/ - Austin, TX, United States, 2007/06/20 - Issue Tracking Anywhere™ 3.0 is a Web-based issue tracking system which streamlines customer support while building customer satisfaction - Dynamsoft.com.

   
 
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Web-Based Software Encourages Efficient Collaboration and Improves Issue Management for Software Developers

Dynamsoft Corporation today announced the release of Issue Tracking Anywhere™ 3.0, a Web-based issue tracking system. The new product is designed to ease issue/work item tracking, bug/defect tracking as well as customer support and project management issues.

Currently, issue tracking in most companies happens on a white board. For distributed software developer and quality assurance teams, this lack of a dynamic mechanism can cause typical issues growing organizations encounter on a daily basis to generally overwhelm and frustrate teams.

“Software development and customer support teams need increased performance and improved productivity. Tracking defects or support issues saves time and keeps vital projects within budget,” said Amy Gu, vice president, Dynamsoft. “We designed a convenient, effective and professional solution for development and QA teams as they address issues through resolution.”

Dynamsoft designed Issue Tracking Anywhere 3.0 for businesses that are searching for a process-driven way to shorten the cycle of fixing bugs. Implementing issue tracking software ensures these bugs resolved. In fact, all issues are instantly searchable and traceable, making it easy to manage issues to resolution and ultimately save businesses valuable time, energy and resources.

Issue Tracking Anywhere is highly customizable and organizes issues under projects. The software also uses role-based workflow to represent various business process and related roles. In addition to a powerful query feature, its reporting capabilities provide a visual display of the current status and trends of projects and issues. Additionally, the new version offers full-scale security by authorizing user access to both the system and projects.

Issue Tracking Anywhere 3.0 streamlines customer support while building customer satisfaction. The software’s collaborative features allow customers to submit issues, obtain status and cooperate via the Web as problems are resolved and new features are developed.

Enhanced features, including automatic email notification, are designed to keep all members up-to-date with issues. Issue Tracking Anywhere offers a complete real-time tracking system which retains all change history and work logs for auditing purposes.

Pricing and Availability
Pricing for Dynamsoft Issue Tracking Anywhere 3.0 begins at $99 for a single user. For more information call 1-877-605-5491 or visit the website. Dynamsoft Issue Tracking Anywhere 3.0 is available as a 30-day free trial.

About Dynamsoft Corporation

Dynamsoft Corporation (dynamsoft.com) is the leading developer of version control and issue tracking software. Dynamsoft SourceAnywhere are used globally by thousands of developers including Apple, EMC, Fujitsu, GE, HP, 3M, HR Block, IBM, InfoSys, Intel, Olympus, PricewaterhouseCoopers, Samsung, Siemens, Symantec, Philips, Verizon, Unisys and many more.

 
 
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Dynamsoft Introduces Issue Tracking Anywhere 3.0 to Resolve Business and Technical Issues

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