PRZOOM - /newswire/ -
Perry Hall, MD, United States, 2007/06/14 - Evergreen Systems, a leading IT consulting firm, will present topics such as combining HP technologies with ITIL consulting processes and developing the business value of ITIL at the HP Software Universe in Las Vegas, June 18-21, 2007.
Evergreen Systems will present at the HP Software Universe in Las Vegas, June 18-21, 2007, addressing topics that range from service catalog development, to combining HP technologies with ITIL consulting processes, to developing the business value of ITIL.
Evergreen Systems, a leading IT consulting firm, is unique among other HP partners in that it offers not only technical expertise in HP Service Management (legacy Peregrine) and BTO (Mercury) applications, but that its consultants are also veteran ITIL Process Consulting experts. Evergreen consultants will be available for discussion at HP Software Universe in booth 309.
Consulting Practice Manager Tony Iannetta will be discussing all aspects of service catalog development, including the components of a comprehensive service catalog model, as well as Evergreen’s methodology for ‘jump-starting’ service catalog development. The HP Service Catalog module as an integrated component of ITSM will be covered as well.
Evergreen’s VP of Business Development, Joe Koester, will present real-world examples of using existing HP ServiceCenter, AssetCenter and BTO (Mercury) technologies to combine ITIL best practices with HP best-of-breed infrastructure technology.
Don Casson, Evergreen’s CEO, will discuss the business case for ITIL, focusing on ITIL not only as a strategy, but also as a clear framework for streamlining IT to achieve alignment with business goals.
Evergreen (evergreensys.com) has a track record of understanding and supporting legacy HP Service Management (Peregrine) applications, including ServiceCenter and AssetCenter, as well as a background in BTO (Mercury) technologies. This track record, combined with ten years of experience with ITIL, ITAM and IT process improvement consultation, sets Evergreen apart in the world of HP technology partners.
Leaders in insurance, finance, healthcare and retail rely on Evergreen to address today’s major business challenges, including making ITIL, ITAM and ITSM operable; understanding and organizing IT assets for better planning and execution; developing automated, streamlined compliance processes; and maximizing benefit through Change, Configuration and Asset Management.