/PRZOOM - Newswire/ - IT process improvement consulting firm Evergreen Systems has expanded the resources they offer the ITIL community on their new website. Large companies looking to make their IT departments more efficient can find surveys, ‘how to’ guides, and more.

Sterling, VA, United States, 06/01/2007 – Evergreen Systems, a leader in information technology management, has expanded the variety of resources they offer the (Information Technology Infrastructure Library) ITIL community. Through Evergreen’s new website, information technology executives now have greater access to the comprehensive resources Evergreen Systems provides.

As an IT process improvement consulting firm, Evergreen focuses on making the IT departments of large companies more efficient. Their new website includes assessment tools, surveys, ‘how to’ guides, white papers, newsletters, business cases, manuals and podcasts in addition to research and survey results on ITIL, ITAM, and IT process improvements. Evergreen’s widely read blog is also featured on the website.

Evergreen serves some of the best technology leaders in the country including many of the largest banks, insurance, healthcare, retail and government industries. As ITIL experts, Evergreen offers three main services to their clients: strategic maturity assessments, consulting, and training. Evergreen starts out with an assessment, comparing a company’s current practices with ITIL best practices. The next step is their consulting services, where they assist organizations in improving ITIL-related areas such as CMDB development, Change and Configuration Management governance and control, Service Catalog development, and more. Finally, Evergreen will provide training to your company employees in ITIL practices. Evergreen also offers technology implementation, systems integration, software resale, upgrade and support.

Since 1997, Evergreen has been helping large organizations improve how their IT departments run. As one of the oldest and most successful IT process improvement consulting firms, Evergreen has retained over 60% of their employees for five years or more. Every single member of Evergreen’s technical and consulting staff has five years or more IT process improvement experience. Evergreen knows ITIL theory but with every engagement, bridges the gap between ITIL strategy and IT operations challenges.

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