NEC Corporation today announced that The Accor Hotels (accorhotels.com), one of the world's leading hotel chains, have selected NEC's UNIVERGE SV9300 Communications Server in order to advance communications in two of its premier locations the Sofitel Rio Palace, in Copacabana, and the Caesar Park Rio de Janeiro Ipanema managed by Sofitel.
NEC began providing communications platforms for these hotels more than 15 years ago. In consideration of major sporting events that will take place in Rio de Janeiro throughout the summer of 2016, and the increase in reservations that are expected during this time, the hotels identified this as an ideal opportunity to update their communications platforms. In this context, the implementation of a new IP Communication Server that enhances the performance of internal processes became an important part of the two hotels' IT modernization plan.
According to Mauricio Lurahy, IT manager of the Sofitel Rio Palace,"NEC's UNIVERGE SV9300 unifies systems throughout the hotel that were formerly fragmented, including voice mail and Property Management Systems (PMS) that help coordinate services from check-in to check-out. The acquisition of this technology, which is of the latest generation, ensures greater agility and reliability, avoiding connection failures, and ensuring the satisfaction of our guests."
"This is the right time for change and an important step forward in the modernization of the hotel industry," said Sidney Lazzari, IT Manager at Caesar Park Rio de Janeiro managed by Sofitel. With the help of NEC's UNIVERGE SV9300, our goal is to offer guests the opportunity and the convenience of using their personal devices as communication interfaces while staying with our hotel."
Daniel Mirabile, President of NEC in Brazil, said,"Sofitel will benefit from this investment in our Smart Hospitality Solutions both in the short term, while the world's attention in focused on local sporting events, and in the long term satisfaction of future guests. The UNIVERGE SV9300 allows both hotels to expand their advantages with the opportunity to add new services through the system's high scalability and easy integration with other solutions."
To learn more about NEC's Smart Hospitality Solutions, visit nec-smarthospitality.com/Smart-Solutions.
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