RingCentral, Inc., a leading provider of enterprise cloud communication and collaboration applications, continues to up the ante for enterprise growth with the launch of new room video conferencing services, expansion into new countries supported by RingCentral Global Office, and the hiring of veteran enterprise talent. RingCentral’s mission is to deliver the power of the most comprehensive, secure, and reliable communications and collaboration platform to ensure employees globally can work efficiently.
RingCentral Rooms - The “Any Room” Video Conferencing Solution
Current legacy on-premise room video conferencing systems are complex, expensive, and difficult to use. As a result, the enterprise room video conferencing market has less than 10 percent penetration today, according to Frost & Sullivan. RingCentral today is announcing a fundamentally different solution, a cloud-based software application, to meet this need. A simple to deploy and easy to use alternative, RingCentral Rooms enables companies to bring a high definition video experience to their workforce at a fraction of the cost delivering HD video quality. RingCentral Rooms is compatible with off-the-shelf room cameras and is used with a simple visual app on an iPad. RingCentral Room Connector™, available in July 2016, enables any legacy room conferencing system (e.g. Polycom, Cisco, Lifesize, or other compatible H.323/SIP third party systems) to connect to other RingCentral Rooms or RingCentral Meetings participants on desktop or mobile devices.
“RingCentral Rooms is completely redefining room video conferencing with a cloud software application that turns every conference room into an active meeting participant,” said Kira Makagon, Executive Vice President of Innovation at RingCentral. “We’re extending our impact beyond mobiles and desktops, and now taking our solution into conference rooms. There’s no longer the need for expensive legacy conference systems as cloud applications open up new opportunities to bring video conferencing into the corporate mainstream.”
A Global Market Opportunity
Introduced in February 2016, RingCentral Global Office is a single global Unified Communications as a Service (UCaaS) solution designed for multinational enterprises. In less than six months, more than 170 multinational enterprises have adopted RingCentral Global Office to connect their workforces across multiple countries without the complexity and high costs of managing multiple, legacy on-premise systems. RingCentral is rolling out a Global Office expansion into 12 additional countries, including Denmark, Finland, Hong Kong, India, Malaysia, Sweden - available today, and Austria, Belgium, Italy, Norway, Portugal, and Taiwan available July 2016. These additional countries bring the total to 24 supported by Global Office. The global market opportunity is addressed not only by the availability of RingCentral Global Office, but also by the availability of RingCentral’s International Virtual Numbers, which provides enterprise customers with local inbound phone numbers in 79 countries.
“We’re very happy with the rapid traction of Global Office, and excited to see customers like MindBody, Alien Vault, Hortonworks, and Medallia utilizing Global Office to fulfill their business communications needs globally on a single platform,” said Makagon. “With RingCentral Office® monthly recurring software subscriptions growing 45% year-over-year, and our upmarket customer segment, which now has an average deal size of well over 100 users, growing over 100% year-over-year, we believe RingCentral is extending the lead as the fastest growing pure-play cloud communications provider for global enterprises.”
Expanding Enterprise Focus with New Executive Hires
As part of its continued enterprise expansion, RingCentral today announced that it has brought on new executives. Carson Hostetter, formerly Vice President of Sales at Avaya, joins RingCentral as Vice President of Enterprise Sales; David Marler, formerly in leadership positions at ShoreTel and CA Technologies, joins RingCentral as Vice President of Customer Success; and Chuck Emmette, also a former Avaya Vice President, joins as Head of Professional Services. Together, these three professionals bring more than 50 years of experience selling to and supporting large enterprise customers around the world.
“While the cloud is transforming business communications, the journey to the cloud requires thoughtful change management for enterprise customers,” said David Sipes, Chief Revenue Officer of RingCentral. “We are investing deeply in every touch-point of the customer journey from sales to customer deployment and ongoing customer success. Our goal is to be a trusted partner every step in that journey so enterprises fully benefit from the power of our cloud platform.”
RingCentral is advancing enterprise communications in ways that fit the need of today’s modern, dispersed, and mobile workforce. Businesses rely on RingCentral for open, scalable, cloud-based communications to empower their workforces around the world to work together with customers, clients and colleagues in any way they choose, all without the limitations of legacy on-premise systems.
RingCentral, Inc. (ringcentral.com) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Rooms, RingCentral Room Connector, RingCentral Office, Global Office, and the RingCentral logo are trademarks of RingCentral, Inc.