Grandstream Networks, connecting the world since 2002 with award-winning SIP unified communications solutions, today announced interoperability of their UCM series of IP PBXs with CTI Solutionsí Anthias STAT billing and call statistics software. Anthias STAT was developed specifically for Grandstreamís UCM series and allows any hotel, business, call center, retail center or residential complex to track, analyze and account for all telecom traffic. The software offers traffic management, billing management and call statistics for all calls made on Grandstream UCM6102/6104/6108/6116 and UCM6510 IP PBX.
ďIntegration with CTI Solutionsí billing and call statistics software allows businesses, hotels and call centers to quickly and easily track usage of their UCM series IP PBX and seamlessly and create billing reports based on that traffic,Ē said David Li, CEO of Grandstream. ďCTI Solutionsí world-class software paired with our award-winning UCM series of IP PBXs offers the ideal telephony solution to any business requiring advanced communications features as well as detailed tracking and billing of their communications solution.Ē
CTI Solutions' Anthias STAT software integrates with the call detail records (CDR) data collected by Grandstreamís UCM series IP PBXs to generate billing reports, call statistics and a variety of other information. The billing system allows for management of billing information for all IP PBX traffic. Data is collected automatically from the UCM series device so that information is available within minutes of a call being made. The billing functionality offers call rate tools to allow users to define different call rates depending on the destination of the call. The softwareís reporting tools allows for the generation of reports for an entire company or specific extensions and can export this information for analysis by other software systems. Anthias STAT also analyzes call traffic to generate call statistics and reports of both incoming and outgoing calls, in real-time. Call statistics allow users to see all PBX activity, missed calls, answered calls, caller ID, date and time of calls and more which allows for easy analysis of team performance, peak performance and general telecom traffic. Reports can even be customized to show only the information needed, and allow for creation of custom criteria and categories.
Grandstreamís UCM series of IP PBX Appliances, which comes in 5 models depending on FXO ports, networks requirements and concurrent calls needed, offer customers a set of enterprise-grade communications features in an easy-to-manage platform with no licensing fees at a market leading price point. The UCM series runs the popular and very stable Asterisk platform and can be setup, managed, and fully customized using an intuitive web user interface - which allows the UCM series to be managed and even setup remotely. The UCM series, made up of the UCM6100 series and the UCM6510, includes hundreds of Enterprise-grade IP PBX features, such as multi-level IVRs, auto-attendant, call queues, Call Detail Reporting (CDR), automatic call recording, call routing, multiple location peering and voicemail/fax forwarding to email. The UCM6100 series supports up to 500 users and up to 60 concurrent calls. The UCM6510 offers the same communications features, capabilities, and smart endpoint management as the UCM6100 series with added support for E1/T1/J1 networks and enhanced performance to support up to 2000 users and 200 simultaneous calls
About Grandstream Networks
Grandstream Networks, Inc. (grandstream.com) has been connecting the world since 2002 with SIP Unified Communications products and solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Their open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features and flexibility.
About CTI Solutions
Founded in 2008, CTI Solutions (ctisolutions.pl) is software development company focused on telecom systems, including call center, contact center, and Customer Relationship Management (CRM). Their mission is to offer easy-to-use software that enhances productivity, simplifies customer service and offer a better overview of company communications to managers and owners.
CTI Solutions Contact: Piotr Mucharski
P: +48-22-211 22 99 - E: sales[.]ctisolutions.pl.