An advanced content analytics and mining platform, IBM OmniFind Analytics Edition works by extracting meaningful information, identifying valuable patterns and highlighting trends and issues that can be used for important business initiatives such as improving customer care, delivering quality insight reporting, enhancing research intelligence and setting strategy.
IBM OmniFind Analytics Edition extracts and analyzes unstructured information providing trend analysis, delta analysis, automated alerting, drill-down navigation, semantic search and key word search. It also enables sophisticated entity extraction when working with unstructured content like documents, emails, surveys and chat sessions. These advanced capabilities help reveal situations and track changes over time such as causes of customer dissatisfaction or detection of products that may require frequent repairs or a recall.
As more industries open up to using text mining technologies, IBM has been instrumental in supplying software which aims to aid mass adoption. The question now is: what’s beyond text? How soon will we see software and technology which brings textual data together with image and speech?
"IBM OmniFind Analytics Edition goes beyond text analytics to derive understanding and insight from a combination of structured and unstructured information," said Ponani Gopalakrishnan, director of discovery solutions, IBM Software Group. Ponani will be speaking about this and more at the 3rd annual Text Analytics Summit, which takes place June 12–13 in Boston. He continues "The ability to use unstructured information and simultaneously combine it with structured information is becoming an essential requirement in many industries including banking, financial services, manufacturing and telecommunications."
Are we really that far away from converged analytical solutions?...Watch this space! You can find out more about the 3rd annual Text Analytics Summit. Key note sessions are confirmed from Yahoo! and Ramana Rao as well as the most up to date end user case studies from Yahoo!, Dow Jones, Jet Blue Airways, Whirlpool and more.