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CUSTOMER Magazine Honours Listening Lab with 2016 Product of the Year Award - ResponseTek announced today that TMC, a global integrated media company, has named its Listening Lab as a 2016 CUSTOMER Product of the Year Award winne - ResponseTek.comr
CUSTOMER Magazine Honours Listening Lab with 2016 Product of the Year Award

 

PRZOOM - /newswire/ - Vancouver, British Columbia, Canada, 2016/03/09 - ResponseTek announced today that TMC, a global integrated media company, has named its Listening Lab as a 2016 CUSTOMER Product of the Year Award winne - ResponseTek.comr.

   
 
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Listening Lab is a self-serve interface that empowers users to create and deploy ad hoc surveys in minutes, creating quick-fire tests and rapidly measuring results within their enterprise CEM program. The addition of Listening Lab to the ResponseTek Listening Platform, award winning in its own right, provides a rapid test and learn environment for driving business transformation based on customer and employee feedback.

The 2016 CUSTOMER Product of the Year Award recognizes vendors that are advancing call centre, CRM and teleservices industries with products that help their clients meet and exceed their customer expectations.

The 18th Annual Product of the Year Award winners will be published in the 2016 January/February issue of CUSTOMER magazine.

About ResponseTek
ResponseTek (responsetek.com) is the global leader in customer experience management (CEM) software with clients in over 60 countries serviced by offices in North America, Europe, India and Australia. The ResponseTek Listening Platform™ collects and analyses feedback and sentiment in real-time from customers interacting with a company’s website, call centres, retail or branch locations and mobile/social platforms. Based on customer feedback analysis, we provide concrete actions to both front-line and executives to improve the brand experience that leads to increased revenue and reduced customer churn.

 
 
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CUSTOMER Magazine Honours Listening Lab with 2016 Product of the Year Award

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IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any ResponseTek securities in any jurisdiction including any other companies listed or named in this release.

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