Based on its recent analysis of the connectivity and software application tools market for Industrial Internet of Things (IIoT), Frost & Sullivan today recognized Numerex Corp with the 2016 North American Frost & Sullivan Award for Customer Value Leadership. The company’s ability to quickly and easily customize a solution using its innovative IIoT platform is seen as a key differentiator that bolsters go-to-market solutions across multiple industries and vertical markets.
"Numerex’s unique managed service solution incorporates a complete suite of IIoT components, including solution services, core services, and enablement services,” said Frost & Sullivan Research Analyst Rohit Karthikeyan. “Unlike competitors that focus on only one or two elements of an IIoT solution, Numerex’s best-in-class managed services use multiple elements of device, network, application, and platform services to make it easy to host a customer’s market-ready solutions or use Numerex’s own pre-packaged IIoT solutions that are already available for rapid deployment.”
The company’s managed IIoT solutions platform facilitates precise, timely, and analytical machine-to-machine (M2M) communication in industries such as oil and gas distribution, waste management, manufacturing, supply chain and logistics, transportation, public safety and medical devices. Numerex’s customer-centric approach enables end users to benefit from connection and subscription management, application enablement, full vertical solutions, and device management all on a simple, scalable and secure platform.
“Numerex’s unique selling points include its ability to solve IIoT challenges quickly with pre-configured solutions built on its scalable, secure, horizontal platform,” explained Karthikeyan. “In contrast to the ‘go it alone’ strategy that results in long deployment time, system instability, and high operating costs, Numerex’s comprehensive IIoT platform focuses on a single source for devices, network connectivity, applications and services.”
Moreover, the company’s global network coverage using both cellular and satellite technology enables Numerex to deliver a customer experience that has resulted in coveted innovation awards and recognition across the IIoT landscape. Most competitors focus on a single, monolithic infrastructure in partnership with mobile network operators that charge for expensive maintenance packages. Numerex gives companies access to its IIoT platform, thereby enabling end users to continue to add value to assets by themselves or through third-party, value-added solutions if necessary.
The company enhanced its portfolio of wireless products and services over the years, both organically and through numerous vertically focused acquisitions, such as Omnilink, i3G, Orbit One Communications, Inc., and AVIDWireless. It has also partnered with several renowned technical institutes and academic centers, such as Georgia Tech, and received industry awards for innovation in the IoT/M2M space. The company has coverage in over 200 countries and unmatched intellectual property, with 100-plus IoT/M2M-related patents issued and 60-plus pending.
“Numerex’s more than 20 years of industry leadership developing high-value solutions for its customers has created a brand equity so strong that the company attracts clients in many different vertical markets and industries,” added Karthikeyan. “Numerex has also made significant changes to support faster growth: consolidate management, combine engineering resources, and empower employees through training.”
In recognition of Numerex’s strong overall performance, Frost & Sullivan is pleased to present the company with the 2016 Customer Value Leadership Award in the North American IIoT market.
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company's inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and, ultimately, customer base expansion.
Frost & Sullivan’s Best Practices Awards recognize companies in a variety of regional and global markets for outstanding achievement in areas such as leadership, technological innovation, customer service, and product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research.
Numerex Corp. (numerex.com) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating efficiencies for its customers. Numerex provides its technology and services through its integrated platforms, which are generally sold on a subscription basis. The Company offers a portfolio of managed end-to-end IoT solutions including smart devices, network connectivity and service applications capable of addressing the needs of a wide spectrum of vertical markets and industrial customers. The Company's mission is to empower enterprise operations with world-class, managed IoT solutions that are simple, innovative, scalable, and secure. Numerex is ISO 27001 information security-certified, highlighting the Company's focus on data security, service reliability and around-the-clock support of its customers.
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Media Contact: Thomas McKay
P: 770-485-2552 - E: tmckay[.]numerex.com.