Verint® Systems, Inc. today announced that it has been named a “winner” on the 2016 CRM Watchlist, an award compiled annually by Paul Greenberg the managing principal of The 56 Group, LLC and author of CRM at the Speed of Light. Criteria for this year’s program required that organizations demonstrate considerable influence with sustainable impact, as evidenced by the value provided to customers and the market in which they do business.
For this year’s list, more than 130 CRM companies were evaluated based on their impact on the market in 2015. Greenberg notes that the benchmarks for inclusion on this year’s CRM Watchlist in addition to the quality and quantity of competition were more stringent than ever before.
In his 2016 CRM Watchlist announcement, Paul Greenberg shares,“This was the toughest year ever to win… winners need to be a formidable presence in the market. They must offer great value, not just to the customers they serve, but also to the market they reside in. These organizations also need to exhibit that they are having a sustainable impact on the actual direction that their market takes. Thus, for those considering the purchase of products or services, they must be a more than viable candidate for being the top choice in customers’ arsenals.”
“It’s an honor to be recognized as a winner in this year’s well-regarded CRM Watchlist,” says Nancy Treaster, senior vice president and general manager, strategic operations, Verint Enterprise Intelligence™. “The annual awards program is recognized for its intensive evaluation process, so we’re delighted with Verint’s inclusion, as it reinforces our commitment to helping organizations optimize customer engagement. By providing these companies with best-in-class solutions, we can help them enrich their customer interactions, improve their business processes and optimize their workforce to achieve important strategic objectives.”
About Verint Systems, Inc.
Verint® (verint.com) is a global leader in Actionable Intelligence®, which has become a necessity in a dynamic world of massive information growth. By empowering organizations with crucial insights, Verint solutions enable decision makers to anticipate, respond and take action, and make more informed, effective and timely decisions. Our solutions are designed to address three important areas of the actionable intelligence market: customer engagement optimization; security intelligence; and fraud, risk and compliance. Verint’s vision is to create A Smarter World with Actionable Intelligence®, and today, more than 10,000 organizations in over 180 countries including over 80 percent of the Fortune 100 already benefit from this vision.
This press release contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2015, our Quarterly Report on Form 10-Q for the quarter ended October 31, 2015, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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