HCL Infosystems, one of India’s premier IT Services, Distribution and Digital Solutions Company, today announced a strategic alliance with Avaya, a global leader in business communications software, systems and services, to help businesses and organizations in India accelerate their digital transformation strategies. Under this alliance, HCL Infosystems will offer Avaya’s complete portfolio of customer and team engagement and data networking solutions and services to its customers across different industry sectors.
Speaking on the alliance, Madhavan P, senior vice president - Office Automation, HCL Services Ltd., said,“We are delighted to partner with Avaya to offer its cutting-edge technologies to enable our customers to better meet the evolving demands of a hyper-connected business environment. This is in line with our mission to add the utmost value to our customers by providing them the choice of best-in-class solutions through leading edge capabilities and solutions, especially in emerging technologies such as IOT, Mobility & Cloud, which are becoming imperative for digital transformation.”
Vishal Aggarwal, managing director, India and SAARC, Avaya, commented,“By working with an innovative company like HCL Infosystems that has pioneered IT in India, we can deliver best-of-breed-technology services and solutions that give enterprises a competitive edge through greater agility. HCL Infosystems’ strong footprint, brand reputation and industry expertise will help us grow our presence across India.”
This partnership will help HCL Infosystems and Avaya to enable their enterprise customers through a range of best-in-class communication solutions, including unified communications, contact center, mobility and video conferencing facilities. HCL Infosystems’ pan-India presence will enable customers across the country to gain access to Avaya’s leading-edge solutions and services. HCL will also offer smart applications from Avaya to help enterprises make informed decisions that can transition them into truly digital enterprises.
Digital transformation is increasingly gaining importance in corporate growth strategies as it empowers businesses, vendors and channel partners to significantly enhance customer experience and achieve higher levels of engagement.
About HCL Services
HCL Services Ltd (a wholly owned subsidiary of HCL Infosystems - India's premier technology company) (hclservices.in) offers a wide range of Services across the Enterprise and Consumer segments. We help clients to enhance business performance by leveraging deep domain knowledge, technology expertise and service delivery excellence. Our offerings span Technology Consulting, System Integration, Infrastructure & Enterprise Management, Cloud Computing, Mobility, Security, Multi-Vendor Technology Support and Office Automation. Our emergent technology-focused 'Centres of Excellence', and Research Labs along with strategic partnerships with key global technology OEMs, enable us to be your Technology Lifecycle Partner by consistently providing the choice of best-in-class products and the capability of world-class IT services & solutions.
About HCL Infosystems
HCL Infosystems (hclinfosystems.in) is India’s premier IT Services, Solutions & Distribution Company enabling organizations to attain and sustain competitive advantage by leveraging Information and Communication Technologies. It is a leader in IT Services & Solutions with a comprehensive portfolio of capabilities spanning IT & System Integration services and digitally-enabled learning and career development solutions to value-added distribution of Technology & Mobility products.
Founded in 1976 as one of India's original IT garage start-ups, HCL (hcl.com) is a pioneer of modern computing with many firsts to its credit including the introduction of the 8-bit microprocessor-based computer in 1978 well before its global peers. Today the HCL Group has presence across varied sectors that includes technology, healthcare and talent management solutions and comprises four companies - HCL Infosystems, HCL Technologies, HCL Healthcare and HCL TalentCare. The group generates annual revenues of over US$ 6.5 billion with more than 110,000 employees from 100 nationalities operating across 31 countries, including over 500 points of presence in India.
Avaya (avaya.com), a global leader in business communications software, systems and services, across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Development Platform enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.