Pen Air Federal Credit Union, the largest and oldest credit union headquartered in Pensacola, Fla., recently expanded its relationship with NCR Corporation by selecting Digital Insight, an NCR company, to power its digital banking experience. The credit union currently leverages NCR Interactive Teller Machines (ITMs) in its branches and now will also use Digital Insight’s online and mobile banking solutions.
“We are very focused on the Member experience and believe that Digital Insight will greatly enhance that while continuing to be on the forefront of the digital banking curve,” said Mark Brewer, CIO of Pen Air Federal Credit Union. “We are equally excited about the potential to leverage the synergies between Digital Insight and our deployed NCR ITMs. We selected nearly all services offered by Digital Insight, so our members will not only benefit from increased functionality, but they will also enjoy rewards and ease of use across all digital channels.”
Digital Insight’s flexible platform, powered by a services-oriented architecture, gives financial institutions the flexibility and control to develop and integrate new content, deeply personalize their customer experience and distinguish their unique brand. The company enjoys a 4.6 star rating on the Apple App Store and, according to an independent industry expert, eight of the top 10-rated banking apps are powered by Digital Insight.
“Pen Air Federal Credit Union’s mission is to enhance lives through exceptional service, strength and financial solutions,” said José Resendiz, General Manager of Digital Insight. “We are proud to be working with them to help them meet this mission by offering their members an easy to use suite of digital banking solutions that makes it easier for them to manage their money.”
About Digital Insight
Digital Insight (digitalinsight.com), an NCR company, helps banks and credit unions achieve their goals and grow by offering innovative online and mobile banking solutions that make it easier for consumers and businesses to manage their money. Our proven banking innovations give financial institutions the flexibility and control to engage more, increase retention and cross-sell effectively.
About NCR Corporation
NCR Corporation (ncr.com) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
About Pen Air Federal Credit Union
At Pen Air Federal Credit Union, respect is a guiding principle. As the largest and oldest credit union headquartered in Pensacola, Florida, with $1.3 billion in assets, Pen Air (penair.org) is dedicated to enhancing lives through exceptional service, strength, and financial solutions. Eighteen locations in Northwest Florida and Southeast Alabama, which include three student-run credit unions at area high schools, combined with Online and Mobile banking provide worldwide reach. Pen Air is a not-for-profit, member-owned financial institution, serving the community and improving lives since 1936.
Contact: Patty Veal - Pen Air Federal Credit Union
P: 850-505-3200 x7777 - E: vealpa[.]penair.org.