Free press releases distribution network?

Agency / Source: Ogilvy Public Relations

Twitter @NewswireTODAY
Check Ads Availability|e-mail Article
This article was published free of charge. Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Novell’s Global Serving Support Organization in Mumbai - Novell India has announced that its Global Support and Services organization in Mumbai has achieved certification under the prestigious Service Capability & Performance (SCP) Support Standard - (Nasdaq: NOVL)
Novell’s Global Serving Support Organization in Mumbai

 

PRZOOM - /newswire/ - Mumbai, Maharashtra, India, 2007/03/21 - Novell India has announced that its Global Support and Services organization in Mumbai has achieved certification under the prestigious Service Capability & Performance (SCP) Support Standard - (Nasdaq: NOVL).

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Novell’s US facilities first gained the certification in 2005 and was the only Linux distributor to have achieved this level of global capability. The Mumbai centre achieved the certification after an extensive audit of support capabilities. The implementation of the Quality System is yet another step in the growth of the centre in supporting Novell’s global clients. The India Services Centre provides technical support to Novell’s global clients.

“The India Support Center is a critical part of 24x7 Worldwide support strategy in India and Worldwide. Implementing the Support Center Practices (SCP) Quality System will help us provide better consistent support to our customers worldwide. This is also a proud moment for all our engineers at the Mumbai support centre supporting SUSE Linux customers, Novell’s security products & Workgroup products.” said Revathi Kasturi, Managing Director, Novell Asia West.

“Novell is the only Linux distributor to have this level of global capability,” said Mike Lyons, vice president, Novell Global Support and Services. “Now, Novell grows even stronger with the addition of the Mumbai centre. The world class work that our Mumbai team has been able to deliver is confirmation of our superior ability to deliver support to all of our customers. Customers can truly receive enterprise level support for Linux, and it comes from Novell.”

The Service Capability & Performance (SCP) Standards provide the definitive standard for service excellence in the technology industry. The internationally recognized standards were created by a consortium of leading technology companies and Service Strategies Corp. Three distinct disciplines - support, field service, and professional services - provide the framework for measuring performance, implementing best practices, and leveraging a network of professionals actively engaged in enhancing the quality of their service and support operations. The SCP Standards require comprehensive on-site audits to confirm that companies meet the requirements of approximately 100 business elements defined in the program. Certified organizations must demonstrate their continued commitment to high performance standards through annual re-certification audits.

About Novell
Novell, Inc. (Nasdaq: NOVL) delivers infrastructure software for the Open Enterprise. We are a leader in enterprise-wide operating systems based on Linux and open source and the security and systems management services required to operate mixed IT environments. We help our customers minimize cost, complexity and risk, allowing them to focus on innovation and growth.

Novell (novell.com) is a registered trademark,Novell, Inc. in the United States and other countries. Linux is a registered trademark of Linus Torvalds. All other third-party trademarks are the property of their respective owners.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Ogilvy Public Relations

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services/Network Management articles,
CATCH Visitors via Your Competitors Announcements!


Novell’s Global Serving Support Organization in Mumbai

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Pallavi Bordoloi 
+91-22-4434 4485 pallavi.bordoloi[.]ogilvy.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Ogilvy Public Relations securities in any jurisdiction including any other companies listed or named in this release.

PRTODAY NewswireIT Services/Network Management via RSS
AddThis press release: Novell’s Global Serving Support Organization in MumbaiAdd IT Services/Network Management News to My MSNAdd IT Services/Network Management News to My Yahoo!Add NewswireToday IT Services/Network Management Press Release Headline News to Your Google homepage or Google ReaderAdd NewswireToday - PRZOOM Headline News to FeedBurner

This article was published free of charge. Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Ogilvy Public Relations / Company Profile


Read IT Services/Network Management Most Recent Related Press Releases:

NEC Showcases Industry's First Configurable Microwave Backhaul Solution for Rapid Network Evolution
Infosys and Huawei Announce Global Partnership to Offer Cloud, Big Data and Communication Solutions
NEC Launches New Servers Based on New Intel® Xeon® E5-2600 v3 Product Family
ICMA and SAS Launch Performance Analytics Tools to Help Local Governments Harness The Power of Big Data
GES and Currenex Announces Partnership in the Asia-Pacific Region
GE Healthcare Installs Cath Lab Efficiency Manager, A New IT Solution to Improve Performance Measurement in the Interventional Lab
NEC Underpins Liverpool Council Next-gen Crime Fighting Tools
MobileIron Partners with Four of the Most Visionary Companies to Create a Best-of-Breed Ecosystem for Mobile Content
Chicagoland IT Consulting Firm Ranks on Inc. Magazine List of America’s Fastest-Growing Companies
NEC Wins $150m Dollar Centralised Processing Support Contract with Australian Department of Defence

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  NAMSR - National Assoc. of Medical Sales Rep

Visit  BizJobs.com

Visit  MagLar, Inc.







 
  ©2014 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today