Dell Services today announced it has been positioned by Gartner, Inc. in the Leaders quadrant of the Gartner Magic Quadrant for End-User Outsourcing (EUO) Services, North America. The report evaluates IT service providers capabilities in management and operations of service desk/help desk, desktop and mobility needs. This marks the third consecutive year that Dell has been in the Leaders quadrant of this report.
Dell offers comprehensive outsourcing offerings spanning desktop virtualization services, endpoint system management, end user managed services and digital business services.
"While much of the industry continues to center on pure cost and operational efficiency gains from their existing processes, Dell Services focuses on enabling our customers to realize business agility and outcomes, and ultimately transform their environments to ready them for the future," said Anand Sankaran, president & global head - Infrastructure & Cloud Computing, Dell Services.
"We’re proud to be positioned as a Leader in Gartner’s report for End-User Outsourcing Services. The workplace is undergoing massive changes and managing end users in the digital and cloud era is a complex task. Our end-user services use global resources, service delivery excellence, sophisticated analytics and automation to help our customers boost competitiveness and innovation, and create a seamless path to an empowered, mobile workforce."
This report is designed to help customers evaluate service providers and was compiled based upon analyst research and customer feedback.
1 Gartner, Magic Quadrant for End-User Outsourcing Services, North America, August 19, 2015Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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