Free press releases distribution network?

More news: Software
Agency / Source: APTEAN

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Aptean‘s Updated Respond Solution Helps Financial Services Companies Stay in Compliance - Aptean announced the launch of the latest version of its Respond complaints and feedback management solution - Aptean.com
Aptean‘s Updated Respond Solution Helps Financial Services Companies Stay in Compliance

 

PRZOOM - /newswire/ - Atlanta, GA, United States, 2015/07/07 - Aptean announced the launch of the latest version of its Respond complaints and feedback management solution - Aptean.com. NASDAQ: TRMB

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Respond 6.0 introduces increased functionality to help companies further improve interaction with customers, deliver timely case resolutions and stay in compliance with constantly changing Financial Conduct Authority (FCA) and Consumer Financial Protection Bureau (CFPB) regulations, among others.

In the 2014 report “Listen to Your Customers to Meet Financial Regulations,” Forrester Research, Inc. senior analyst Renee Murphy outlined the importance of complaint management technology for financial services companies:

“Customer complaint management does more than reduce an organization’s regulatory exposure; it gives companies a powerful data source to improve their business. Use the information you glean from customers to reduce issues that hurt customer satisfaction, track reaction to new and existing products, and gauge marketing effectiveness.

“The [regulator] requires that covered firms manage customer complaints centrally across all lines of business to create a holistic view of common issues and metrics. This is nearly impossible without some kind of software to facilitate complaint management workflows, documentation, and reporting.”

Now available on tablet devices, Respond 6 features a brand new streamlined User Interface, where all customer complaint data is captured in detail and viewed via drillable dashboards.

The overhauled dashboard system includes time critical information such as incoming regulatory case work, outstanding approvals and additional critical information for seamless regulatory reporting. In addition, Respond now provides editable templates for frontline staff to send personalized Summary Resolution Communications (SRC) to customers, which is expected to be a new UK regulation for Financial Services firms under the FCA.

“Customer expectations are at an all-time high, with more questions, queries and complaints being logged than ever before, coupled with an expectation of extremely fast turnaround times and resolutions,” said Aptean Group Vice President Matt Keenan. “Respond 6 offers more tools to look inside customer feedback as a whole to make meaningful company improvements and provide a timely, personalized response.

“The new version is a reflection of the Respond team constantly monitoring and adapting to regulatory changes and advances in technology as well as the always-evolving ways in which complaints are made.”

About APTEAN

Aptean (aptean.com) helps businesses profit, innovate and grow where the work gets done in the call center, on the floor of the factory, at the end of the assembly line. That’s where Aptean’s CRM, Complaints Management, ERP and Supply Chain software applications enable nearly 5,000 customers to satisfy their customers, operate more efficiently and stay at the forefront of their industry. Aptean is where software WORKS.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: APTEAN

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Aptean‘s Updated Respond Solution Helps Financial Services Companies Stay in Compliance

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
APTEAN |
Contact: Will Haraway - Aptean.com 
770-351-9600 william.haraway[.]aptean.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any APTEAN securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From APTEAN / Company Profile


Read Software Most Recent Related Press Releases:

IBM Debuts Blockchain Ecosystem to Help Accelerate Growth of Networks on Hyperledger Fabric
Permanent TSB to Improve Contact Centre Performance and Compliance with Noble Systems Composer Real-Time Speech Analytics
Rush Health Selects InterSystems HealthShare to Integrate Health Records, Support Value-Based Care
IBM Launches New Bluemix Services with GitHub and Slack Integration to Speed App Development in the Cloud
Yellowfin Launches Analytics Industry’s First Virtualized Integrated Data Preparation Module
TIBCO Releases TIBCO Mashery Local API Management Solution for Hybrid Gateway Deployments
Comways and Altitude Highlight Flexible Solutions at Belgium Contact Center Congress
Gruppo Campari Chooses OpenText Business Network for B2B Growth
Infor Delivers Enhanced Mobile Equipment Solution
Mentor Graphics and SiliconIndia Announce 2016 Leadership Awards for the Embedded/VLSI Industry

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  JobsWare.com

Visit  Triggr & Bloom







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today