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MidAmerican Energy Company Selects Aspect Unified IP and Aspect CXP Hosted to Transform Customer Interaction - Aspect Software announced that its customer, MidAmerican Energy Company selected to migrate its ACD to Aspect® Unified IP® and implement Aspect® Customer Experience Platform (CXP) Hosted to transform their customer interactions - Aspect.com
MidAmerican Energy Company Selects Aspect Unified IP and Aspect CXP Hosted to Transform Customer Interaction

 

PRZOOM - /newswire/ - Phoenix, AZ, United States, 2015/05/27 - Aspect Software announced that its customer, MidAmerican Energy Company selected to migrate its ACD to Aspect® Unified IP® and implement Aspect® Customer Experience Platform (CXP) Hosted to transform their customer interactions - Aspect.com.

   
 
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Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions, today announced that its customer, MidAmerican Energy Company, an energy provider serving the Midwest, selected to migrate its ACD to Aspect® Unified IP® and implement Aspect® Customer Experience Platform (CXP) Hosted to transform their customer interactions to address the needs of their client base and continue their legacy as customer service leaders.

Aspect Unified IP is a complete, software-based, unified platform that helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel through a single software platform.

Aspect CXP is the only complete application lifecycle management suite for IVR and omni-channel Unified Self-Service™.

About Aspect

Aspect’s (aspect.com) fully-integrated solution unifies the three most important facets of modern consumer engagement strategy: customer interaction management, workforce optimization, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, we help the world’s most demanding contact centers and back offices seamlessly align their people, processes and touch points to deliver remarkable customer experiences.

 
 
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MidAmerican Energy Company Selects Aspect Unified IP and Aspect CXP Hosted to Transform Customer Interaction

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Contact: Tim Dreyer - Aspect.com 
630-227-8312 tim.dreyer[.]aspect.com
 
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IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Aspect Software, Inc. securities in any jurisdiction including any other companies listed or named in this release.

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